Telecom Support Specialist
4 weeks ago
We are seeking a highly skilled Telecom Support Specialist to join our team at IKEA. As a key member of our Workplace Operations team, you will be responsible for providing exceptional technical support to our co-workers across Sweden.
Your primary focus will be on coordinating and executing various activities related to mobile telephony, ensuring seamless communication and collaboration with our suppliers and internal stakeholders.
Key Responsibilities:
- Administer subscriptions from start-up to closure, ensuring timely and efficient service delivery.
- Be operational responsible for securing that technical solutions connected to telephony meet IKEA co-workers' needs and guidelines.
- Stay up-to-date with the latest trends and technical developments in the field of telephony.
- Collaborate with the team to identify and implement improvements, ensuring efficient processes and well-documented routines.
About Us
Ingka AB is a service company that delivers expertise in HR, Finance, Legal, Workplace, and Real Estate to other IKEA companies. We strive to create a better everyday life for many people by providing exceptional services and support.
Our Workplace Services team is responsible for various tasks, including restaurant services, reception, office support, transportation, events, archives, and security. We are committed to excellence and continuous improvement, and we are looking for a talented individual to join our team.
Requirements
To be successful in this role, you will need:
- Education or equivalent working experience in telephony, network, IT toolsets, and a good knowledge of Office, especially Excel.
- A positive attitude to changes, a willingness to learn, and a curiosity about relevant technical standards, trends, and innovations.
- Proficiency in both spoken and written Swedish and English.
- Excellent communication and collaboration skills, with the ability to build relationships and share knowledge with others.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you will have the chance to work with a talented group of professionals who are passionate about delivering exceptional services and support.
We are committed to creating a better everyday life for many people, and we believe that our team members are the key to achieving this goal. If you are a motivated and talented individual who is passionate about telecom support and customer service, we encourage you to apply for this exciting opportunity.
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