Telecom Expert for End-User Support
4 days ago
Ingka AB is a service company that delivers expertise and services in various areas, including HR, Finance, Legal, Workplace, and Real Estate. We provide support to other IKEA companies, enabling them to focus on their core business.
Job DescriptionWe are seeking a Telecom Expert to join our team at Ingka AB. As a Telecom Expert, you will be responsible for providing professional end-user technical support to IKEA co-workers across all Ingka companies in Sweden.
Main Responsibilities:- Coordinate and execute activities related to mobile telephony, ensuring alignment with the needs of Ingka companies.
- Administer subscriptions from start-up to closure, handling everything in between.
- Ensure that technical solutions connected to telephony meet the needs of IKEA co-workers and adhere to company guidelines.
- Maintain expertise in telephony and stay up-to-date with the latest trends and technical developments.
- Education or equivalent experience in telephony, network, IT toolsets, and proficiency in Office, especially Excel.
- Strong problem-solving skills and ability to work effectively in a team.
- Excellent communication and collaboration skills, with proficiency in both spoken and written Swedish and English.
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