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Account Manager

2 months ago

Stockholm, Stockholm, Sweden Wolt Full time
Restaurant Development Team Member

We are seeking a highly skilled and strategic Restaurant Development Team Member to join our team at Wolt. As a key member of our Restaurant Development team, you will play a crucial role in driving the growth of our current venues and building long-term relationships with our restaurant partners.

Key Responsibilities:
  • Develop and implement strategies to drive growth and improve venue performance through strong portfolio analysis and active account management.
  • Build and maintain strong relationships with our restaurant partners, ensuring their experience is seamless and they are set up for success.
  • Use data to optimize venue performance by improving key metrics such as growth, ad spend, AVT, and service score.
  • Apply an effective restaurant tiering approach to maximize the impact of account management activities across the restaurant portfolio.
  • Conduct regular quality and satisfaction checks to ensure service standards are met.
  • Renegotiate contracts with venues as needed.
  • Collaborate with the marketing team to plan and execute campaigns with restaurant partners.
  • Implement and sell new products within the Wolt portfolio to our venues.
  • Work closely with the sales and onboarding teams to ensure successful launches of new venues.
Requirements:
  • Excellent interpersonal skills with the ability to adapt tone to suit the audience.
  • Experience working with analytics platforms or strong Excel skills to drive data-driven decisions.
  • Structured, detailed, and service-oriented approach.
  • Passion for food and developing the best restaurants in town.
  • Strong commercial sense with the ability to drive growth and profitability.
  • Experience working with CRM systems is a plus.
  • Fluent in Swedish and English.

If you are a motivated and results-driven individual with a passion for food and restaurant development, we encourage you to apply for this exciting opportunity to join our team at Wolt.