Customer Service Desk Manager Nordics Position

Job DescriptionThis role requires a seasoned leader who can drive strategic initiatives and foster a culture of excellence within the Customer Service Desk. As the Nordics Customer Service Team Lead, you will oversee a team of 16 members and be responsible for setting and executing strategy, driving process improvements, and coaching team members.Day-to-Day...

About the RoleWe are seeking an experienced Operations Management professional to join our team as the Service Delivery Manager for the Nordics. In this role, you will be responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark. Your key responsibilities will include setting and executing strategy, driving process improvements, and...

Job SummaryWe are looking for an experienced Operations Management professional to join our team as the Operations Management Role in the Nordics. In this role, you will be responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark. Your key responsibilities will include setting and executing strategy, driving process improvements,...

About the JobThis is an exciting opportunity to join our team as a Product Owner for Customs and Logistics. You will be responsible for shaping the product strategy and roadmap, ensuring seamless customs clearance services across the Nordic region.Your Key ResponsibilitiesEngaging with stakeholders to align prioritiesPlanning and prioritizing work based on...

About the Role">We are seeking an experienced Supply Chain Owner - Customs to join our team. As a Product Owner for Customs, you will be responsible for managing customs clearance services across the Nordic region, ensuring seamless and efficient customs clearance services.">About Us">PostNord Group AB is a leading provider of communication and logistics...

Samsung Electronics Nordic is seeking a highly experienced Senior Customs Specialist to join their team in Stockholm. The ideal candidate will have 5+ years of experience in a similar position, with in-depth knowledge of local customs regulations and excise legislation.This role will involve leading the day-to-day work within our customs team, implementing...

Job Description:We are seeking a highly skilled Regional Customer Experience Leader to lead our customer support teams in the Nordic region. The ideal candidate will demonstrate strong leadership behaviors, including ethics, integrity, and a results-driven mindset.The role involves overseeing and inspiring the Nordic support team, focusing on performance...

At Six AB: A Leader in Luxury Hotel ServicesThe Front Office Team at At Six AB is comprised of highly motivated and dedicated individuals who strive to deliver exceptional service experiences for our guests. As a Front Office Night Ambassador, you will play a crucial role in ensuring the smooth operation of the department during night shifts.Your primary...

We are looking for a Senior IT Professional to lead our infrastructure team in Stockholm, Sweden. As an Infrastructure Leader, you will be responsible for managing the entire IT environment, including help desk operation, asset management, and contracts.About the JobThis role requires strong leadership skills, as you will be managing one direct report and...

Job Overview:">The Senior Customs Specialist will play a critical role in ensuring seamless customs operations across Nordic markets. This individual will lead the customs team, implementing customs strategies, managing compliance, and identifying/mitigating customs-related risks.">Key Responsibilities:">Develop and implement customs strategies aligned with...

OverviewLarge, ambitious organization with strong connections to its customers.Efficy is a leading CRM solution that empowers businesses of all sizes with comprehensive, adaptable, and scalable software to foster growth. Our platform encompasses marketing automation, sales, project management, customer service, and customer nurturing tools. Currently, over...

Job OverviewThe Sr. Consultant, Client Success Manager role is a critical position within Visa's Client Services organization. This position is accountable for delivering exceptional Client experiences by providing proactive guidance and support to clients in the Nordics and Baltics cluster. By doing so, the Client Success Manager drives client loyalty,...

About the RoleThe Re-pack Planner Nordics will be responsible for delivering flawless execution of re-pack planning in cooperation with 3rd party service providers for the whole Nordics.This is an opportunity to make an impact and drive improvement projects forward on an area level regarding repacking activities.Key ResponsibilitiesCollaboration and...

At TN Sweden, we are looking for a highly skilled Security Manager to join our team in the Nordics region. This is an exciting opportunity to work with a leading medical and security services company that operates globally.About the RoleThe Security Manager will act as a security peer to our clients in the Nordics region, building on existing relationships...

Company OverviewEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, and scalable software to enable their growth. Our platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. With over 300,000 users from 63...

TN Sweden is a multi-lingual recruitment company based in Copenhagen and Sliema, specializing in recruiting Scandinavians, Dutch, German, and Finnish candidates for positions across Europe. We are seeking a highly motivated individual to join our team as a customer service representative in Stockholm.About the JobThis is an exciting opportunity to work with...

Company OverviewVontier is a leading provider of innovative solutions for the energy sector. Our company is committed to delivering exceptional products and services that meet the needs of our customers. As part of our Nordic operations team, you will play a key role in driving business growth and improving customer satisfaction.The role of Maternity Cover...

Required Skills and QualificationsDetailed knowledge of Service Desk processes and ITIL standardsExperience with ServiceNow implementation and knowledge in ServiceNow OrchestrationGood communication, presentation, and client handling skillsPreferred skills include understanding of Configuration Management as it relates to ITIL, Web Services Integration...

We are seeking a highly skilled Service Delivery Manager for Data Solutions to join our team at TN Sweden.As a Service Delivery Manager, you will be responsible for managing existing customers throughout the contract's life cycle.Data Platforms consists of five service areas: Industry Messaging, Billing & Invoice, Data Services, Debt Register &...

**About the Role**We are seeking a skilled and multilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the Central European markets.You will be the first point of contact for our customers, handling inquiries and resolving issues...