IT Service Management Specialist

14 hours ago


Stockholm, Stockholm, Sweden Cognizant Full time
Required Skills and Qualifications
  • Detailed knowledge of Service Desk processes and ITIL standards
  • Experience with ServiceNow implementation and knowledge in ServiceNow Orchestration
  • Good communication, presentation, and client handling skills

Preferred skills include understanding of Configuration Management as it relates to ITIL, Web Services Integration (SOAP, REST, and JSON), and experience implementing systems using the Agile/Scrum methodology.



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