Implementation Services Manager

10 hours ago


Stockholm, Stockholm, Sweden Ebbot Full time
About Ebbot

Ebbot is a leading provider of customer service solutions, committed to empowering businesses with the tools they need to deliver exceptional experiences. Our story began in 2018, when a team of experienced professionals came together to tackle the challenges of customer service automation.

Today, we have a strong presence in Sweden, with over 200 customers relying on our platform daily to streamline their service processes. Our team consists of passionate individuals who share a common goal: to revolutionize the way businesses interact with their customers.

The Role

We are seeking a highly skilled Technical Implementation Specialist to join our team. In this role, you will be responsible for designing and implementing customized solutions for our customers, leveraging your technical expertise and industry knowledge.

As a key member of our implementation services team, you will work closely with project managers to deliver high-quality solutions that meet the unique needs of each customer. Your responsibilities will include:

  • Main Responsibilities:
  • Closely collaborating with project managers to ensure successful solution delivery
  • Designing and customizing solutions for each customer, taking into account their specific requirements and preferences
  • Developing and maintaining integrations, utilizing Python and other relevant technologies
  • Providing direct support to customers, addressing any questions or concerns they may have
  • Contributing to product development, drawing insights from customer feedback and suggesting improvements to our platform


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