Technical Implementation Specialist
13 hours ago
Ebbot is a pioneer in the field of customer service automation, dedicated to helping businesses provide world-class experiences. Founded in 2018, our company has rapidly grown to become a trusted partner for over 200 customers in Sweden.
Our team consists of passionate individuals who share a common goal: to revolutionize the way businesses interact with their customers. With offices in Stockholm and Gothenburg, we are proud to be recognized as one of the fastest-growing tech companies in Sweden, according to Deloitte.
The Job DescriptionWe are looking for an experienced Implementation Services Manager to join our team. In this role, you will be responsible for designing and implementing customized solutions for our customers, leveraging your technical expertise and industry knowledge.
As a key member of our implementation services team, you will work closely with project managers to deliver high-quality solutions that meet the unique needs of each customer. Your responsibilities will include:
- Closely collaborating with project managers to ensure successful solution delivery
- Designing and customizing solutions for each customer, taking into account their specific requirements and preferences
- Developing and maintaining integrations, utilizing Python and other relevant technologies
- Providing direct support to customers, addressing any questions or concerns they may have
- Contributing to product development, drawing insights from customer feedback and suggesting improvements to our platform
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