
Customer Experience Associate
4 days ago
You will be the driving force behind the implementation and growth of our webstore. Key responsibilities include:
- Answering phone calls promptly, addressing questions, or directing customers to relevant support resources.
- Processing orders and providing product/technical support to customers.
- Managing payments and responding to inquiries about customer statements and account balances.
- Contributing to call campaigns to drive sales growth.
- Supporting inventory counts in the warehouse.
- Logging all communication and activity into our CRM system.
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Customer Experience Expert
7 days ago
Gothenburg, Västra Götaland, Sweden Ralph Lauren Full timeAs a Sales Associate at Ralph Lauren, you will be responsible for delivering an exceptional customer experience to drive sales. This includes communicating effectively with the team to ensure excellent customer service, demonstrating strong product knowledge, and providing feedback to managers.Ralph Lauren Brand Ambassador Key ResponsibilitiesCreate a unique...
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Customer Experience Strategist
5 days ago
Gothenburg, Västra Götaland, Sweden Lowell Financial Ltd Full timeLowell Financial Ltd**About the Role:**As a Customer Journey Manager at Lowell Financial Ltd, you will play a crucial part in driving business growth by developing customer communication strategies that enhance the overall customer experience.**Key Responsibilities:*** Develop and implement customer communication strategies to improve customer engagement and...
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Customer Experience Director
3 days ago
Gothenburg, Västra Götaland, Sweden Epico Full timeAbout the RoleWe're seeking a Customer Experience Director to lead our digital product development efforts. As a key member of our team, you'll focus on delivering exceptional customer experiences through our digital products.Key ResponsibilitiesDevelop and execute a customer-centric approach to digital product development.Conduct user research and usability...
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Customer Experience Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Cerve Full timeAbout the RoleAs a key member of our Customer Success team, you will establish world-class technical support, ensuring seamless communication and exceptional customer experience. Your responsibilities include:Providing timely, professional support to customers via various channels.Troubleshooting and resolving technical issues, escalating complex cases as...
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Customer Experience Champion
3 days ago
Gothenburg, Västra Götaland, Sweden Visit Group Full timeWe are seeking a highly motivated and service-oriented Customer Experience Champion to join our team at Visit Group. In this key role, you will be the primary point of contact for our customers, providing exceptional support and guidance throughout their onboarding and implementation processes.About the RoleAs a Technical Operations Specialist, you will...
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Customer Experience Strategist
5 days ago
Gothenburg, Västra Götaland, Sweden LOWELL DANMARK AS Full timeCustomer Journey ManagerWe are seeking a Customer Journey Manager to join our Nordic team, responsible for driving transformation towards more human-centred and compassionate debt collection experiences.About the Role:Develop customer communication strategies across touchpoints, collaborating with stakeholders and establishing ownership of...
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Customer Experience Transformation Expert
5 days ago
Gothenburg, Västra Götaland, Sweden Sprinklr Full timeTransform Business Outcomes with Sprinklr">At Sprinklr, we believe that every organization deserves to make its customers happier. Our unified customer experience management platform enables companies to reach, engage, and listen to customers worldwide.As a Large Enterprise Account Executive, you will play a critical role in managing key accounts generating...
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Customer Success Associate
5 days ago
Gothenburg, Västra Götaland, Sweden SOTI Inc Full timeAbout the Job:We are seeking a highly organized and communicative Sales Coordinator to join our dynamic sales team at SOTI Inc. As a Sales Coordinator, you will be responsible for preparing and sending quotes to customers via Salesforce, processing orders and invoices accurately and timely, and supporting the Account Manager and other sales staff with their...
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EBCS Support Associate
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWe are looking for an experienced EBCS Support Associate to join our team.Job Description:Quality Assurance (QA): Drive QA results via MaestroQA (~50% of time)Deliver data-driven insights to drive quality improvement.Grade cases, provide feedback to employees, and address appeals.Adapt the grading rubric to meet changing business needs.Lead regular...
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IT Project Lead
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the JobWe are seeking an IT Project Lead - Customer Experience to join our team in Gothenburg, Sweden. As a project lead, you will be responsible for managing and driving digital IT solutions and projects. You will work closely with internal stakeholders, including Digital Product Owners, Marketing and Sales heads, as well as various IT roles such as...
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Customer Experience Director
5 days ago
Gothenburg, Västra Götaland, Sweden Rolfs Flyg & Buss Full timeAbout UsWe are a leading travel company with over 120 skilled colleagues and 350 tour leaders working together to deliver unforgettable experiences.We operate as an independent business unit within Rolfs Flyg & Buss AB, offering trips to hundreds of destinations worldwide.Key ResponsibilitiesProduct Development: Maintain high-quality products, including tour...
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Senior Associate Lecturer in Software
5 days ago
Gothenburg, Västra Götaland, Sweden Göteborgs Universitet Full timeWe are looking for a highly qualified individual to fill the role of Senior Associate Lecturer in Software at Göteborgs Universitet. This is a unique opportunity to contribute to the growth and development of our department through innovative research and teaching.The ideal candidate will have expertise in software architecture, software design and...
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Transfer Pricing Associate
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAre you passionate about numbers and business? Do you want to make a difference on a global scale, working with next-gen technologies and collaborative teams?We are seeking a highly skilled and motivated individual with a passion for numbers and business to join our transfer pricing function at the Volvo Group Headquarters in Gothenburg as an Operational...
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Customer Engagement Specialist
3 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the JobThis temporary position is part of the Sales team at Polestar's headquarters in Gothenburg, Sweden.Main Tasks:Contribute to the success of Polestar by offering B2C and B2B customers the best possible sales experience.Aid in effectively and proactively managing our sales funnel while offering unparalleled customer experience.The RoleYou will be...
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Customer Communications Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Lowell Financial Ltd Full timeCustomer Journey ManagerLowell Financial Ltd seeks a highly skilled Customer Journey Manager to join our Nordic Customer Strategy team. As a key member of our team, you will be responsible for designing and implementing customer communication strategies that enhance the overall customer experience and drive business growth.**Responsibilities:*** Develop and...
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Customer Success Advocate
5 days ago
Gothenburg, Västra Götaland, Sweden Airpelago Full timeAbout Airpelago:We're a cutting-edge technology company specializing in drone-based powerline inspections with our innovative software solution, Power. Our mission is to revolutionize the industry by delivering exceptional customer experiences and fostering long-term relationships.**Job Summary:**We seek an experienced Customer Success Manager to play a...
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User Experience Specialist
5 days ago
Gothenburg, Västra Götaland, Sweden Baronit AB Full timeInnovative UX SolutionsAt Baronit AB, we're passionate about connecting brilliant minds to shape the future of technology. Our team leads with innovation, expertise, and curiosity to help businesses grow and adapt.We work across various industries, including Automotive, Fintech, Healthcare, Telecom, and E-commerce, delivering exceptional results through our...
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Customer Care Specialist
5 days ago
Gothenburg, Västra Götaland, Sweden Dental24 Full timeOur Mission: Deliver Exceptional Customer ExperiencesAt Dental24, we strive to provide innovative solutions for dental professionals, fostering long-lasting relationships built on trust and reliability. We achieve this by:Providing high-quality products and services tailored to meet the unique needs of each client.Developing effective strategies to address...
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Product Experience Designer
6 days ago
Gothenburg, Västra Götaland, Sweden Arion Recruitment Ltd Full timeCompany OverviewWe are a recruitment company dedicated to providing exceptional services to our clients. Our goal is to connect talented professionals with exciting job opportunities.Job DescriptionWe are seeking an experienced UX Designer to join our team. As a UX Designer, you will play a crucial role in enhancing user experiences across our platforms. You...
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Sales Experience Manager
5 days ago
Gothenburg, Västra Götaland, Sweden Polestar Full timeCompany OverviewPolestar is a Swedish company seeking talented individuals to join their Sales team on a temporary basis. As an Inside Sales representative, you will play a vital role in ensuring the success of Polestar by delivering exceptional customer sales experiences.