
EBCS Support Associate
5 days ago
We are looking for an experienced EBCS Support Associate to join our team.
Job Description:- Quality Assurance (QA): Drive QA results via MaestroQA (~50% of time)
- Deliver data-driven insights to drive quality improvement.
- Grade cases, provide feedback to employees, and address appeals.
- Adapt the grading rubric to meet changing business needs.
- Lead regular calibration sessions to ensure consistency and identify areas for improvement.
- Develop and maintain reports based on grades, CSAT, and other metrics.
- Customer Support: Support customers and internal users who use EBCS in different platforms (~50% of time)
- Respond to technical issues, answer product usage questions, onboard customers, handle subscription inquiries, and convey customer feedback.
- Investigate technical issues and log cases with accurate information.
- Report support issues, bugs, user concerns, and product feedback to the Technical Team, SOPX, and Leadership.
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Support Quality Professional
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWe are seeking a highly skilled Support Quality Professional to enhance our world-renowned Customer Support Team.Key Responsibilities:Quality Assurance (QA): Drive QA results via MaestroQA (~50% of time)Identify trends and deliver data to drive quality improvement.Grade cases, address appeals, and provide feedback to employees.Maintain and adapt the grading...
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Childhood Disability Research Associate
6 days ago
Gothenburg, Västra Götaland, Sweden EACD National Coordinators Full timeCompany OverviewWe are a not-for-profit association founded in 1989 to advance research and education for individuals with childhood-onset disabilities.Mission ObjectivesPromote research initiatives that improve our understanding of childhood-onset disabilitiesFoster a culture of education and awareness about these conditionsDevelop strategies to support...
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Senior Associate Lecturer in Software
6 days ago
Gothenburg, Västra Götaland, Sweden Göteborgs Universitet Full timeWe are looking for a highly qualified individual to fill the role of Senior Associate Lecturer in Software at Göteborgs Universitet. This is a unique opportunity to contribute to the growth and development of our department through innovative research and teaching.The ideal candidate will have expertise in software architecture, software design and...
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Transfer Pricing Associate
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAre you passionate about numbers and business? Do you want to make a difference on a global scale, working with next-gen technologies and collaborative teams?We are seeking a highly skilled and motivated individual with a passion for numbers and business to join our transfer pricing function at the Volvo Group Headquarters in Gothenburg as an Operational...
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Delivery Team Coordinator
6 days ago
Gothenburg, Västra Götaland, Sweden foodora Full timeJob DescriptionAs a Fleet Associate, you will play a critical role in supporting our team leaders and daily operations. This position requires strong computer skills, particularly in Google Suite and other applications.
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Customer Success Associate
6 days ago
Gothenburg, Västra Götaland, Sweden SOTI Inc Full timeAbout the Job:We are seeking a highly organized and communicative Sales Coordinator to join our dynamic sales team at SOTI Inc. As a Sales Coordinator, you will be responsible for preparing and sending quotes to customers via Salesforce, processing orders and invoices accurately and timely, and supporting the Account Manager and other sales staff with their...
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Inventory Management Associate
6 days ago
Gothenburg, Västra Götaland, Sweden Nouryon Functional Chemicals AB - Göteborg Full timeYour Next Career Move:We're looking for tomorrow's Changemakers, today. If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products.Our employees are driven by the wish to make an impact and actively drive positive change....
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Quality Assurance Director
5 days ago
Gothenburg, Västra Götaland, Sweden Hobson Prior Full timeAssociate Director Validation - Site QualityHobson Prior is a leading recruitment agency in the life sciences industry, seeking a highly skilled Associate Director Validation - Site Quality for a contract role in Sweden. As a seasoned professional in quality assurance, you will play a pivotal role in ensuring compliance and excellence in validation...
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Tightness and Adhesion Professional
9 hours ago
Gothenburg, Västra Götaland, Sweden AB Volvo Full timeJob SummaryThe Battery Encapsulation Lead Engineer will be responsible for leading, developing, and contributing to the crucial area of Tightness of the battery encapsulation and its associated components, such as covers, plugs, ventings, etc. within the complete design lifecycle, from pre-studies to the maintenance phase.In close collaboration with...
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Event and Marketing Associate
9 hours ago
Gothenburg, Västra Götaland, Sweden Incluso AB Gothenburg Full timeJob Role:This role offers the opportunity to work in a fast-paced environment as a Marketing Coordinator for Incluso AB Gothenburg. The successful candidate will be responsible for managing and executing key marketing initiatives, collaborating closely with internal teams, and providing exceptional support to our marketing efforts.Main...
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Electrification and Sealing Engineer
9 hours ago
Gothenburg, Västra Götaland, Sweden AB Volvo Full timeYour ResponsibilitiesAs a Sealing Expert within Energy Storage Systems, your primary responsibilities will include:Developing and leading crucial areas of tightness for battery encapsulation and associated componentsCollaborating with attribute leaders and component engineers to design best practice solutions for tightnessDefining sealing solutions such as...
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Electrification Solutions Specialist
9 hours ago
Gothenburg, Västra Götaland, Sweden AB Volvo Full timeJob DescriptionThe Electrification Solutions Specialist will play a crucial role in developing and securing tightness solutions for battery encapsulation.This position is responsible for leading, developing, and contributing to the crucial area of Tightness of the battery encapsulation and its associated components, such as covers, plugs, ventings, etc....
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Customer Experience Associate
4 days ago
Gothenburg, Västra Götaland, Sweden Dental24 Full timeYour RoleYou will be the driving force behind the implementation and growth of our webstore. Key responsibilities include:Answering phone calls promptly, addressing questions, or directing customers to relevant support resources.Processing orders and providing product/technical support to customers.Managing payments and responding to inquiries about customer...
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Sealing Expert for Energy Storage Systems
9 hours ago
Gothenburg, Västra Götaland, Sweden AB Volvo Full timePosition OverviewWe are seeking an experienced Sealing Expert for Energy Storage Systems to join our team at AB Volvo.The successful candidate will be responsible for developing and securing tightness solutions for battery encapsulation.Key Responsibilities:Lead, develop, and contribute to the crucial area of Tightness of the battery encapsulation and its...
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Automotive Consultant
3 days ago
Gothenburg, Västra Götaland, Sweden The MathWorks GmbH Full timeJob Responsibilities:As a Senior Technical Consultant, your primary responsibility will be to enable MathWorks customers to be successful in their projects through the use of MATLAB, Simulink, and associated tools.Your specific tasks will include:1. Analyzing customer requirements, tools, and workflows2. Proposing compelling projects that deliver value to...
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Physicist - Life Science Researcher
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeOur university provides a dynamic and inclusive work environment, fostering diversity and promoting equality.Assistant Professor/Associate Professor – Physics of LifeAbout the Job:Pursue innovative research ideas, seeking scientific freedom to develop methodological advancements in biological/biotechnical physics.Collaborate with researchers in Health...
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Gothenburg, Västra Götaland, Sweden EACD National Coordinators Full timeAbout UsWe are a not-for-profit association dedicated to advancing research and education for individuals with childhood-onset disabilities.Our mission is to improve the lives of individuals with these conditions and their families through international collaboration and knowledge sharing.Mission ObjectivesPromote research initiatives that enhance our...
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Global Chemical Governance Director
3 days ago
Gothenburg, Västra Götaland, Sweden Volvo Group - Göteborg Full timeJob OverviewWe are seeking a highly skilled Global Chemical Governance Manager to drive chemical governance on a global scale, ensuring our ways of working and system support enable safe decision-making.About the RoleThe ideal candidate will possess strong expertise in building governance, setting up ways of working, and cross-functional collaboration to...
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Commercial Relationship Specialist
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeDo you have what it takes to become a successful Account Manager?We are TN Sweden, a leading company seeking an experienced Sales Manager to work with laboratories in academia and hospitals.In this role, you will be responsible for developing existing business relationships and carrying out activities with customers, such as visiting exhibitions and...
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Sales Manager
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWelcome to TN Sweden, where we are seeking a highly motivated Sales Manager to join our team!This role involves working with laboratories in academia and hospitals, developing existing business relationships and carrying out activities with customers.As an Account Manager, you will be responsible for building networks and maintaining a high market presence...