
Support Quality Professional
5 days ago
We are seeking a highly skilled Support Quality Professional to enhance our world-renowned Customer Support Team.
Key Responsibilities:- Quality Assurance (QA): Drive QA results via MaestroQA (~50% of time)
- Identify trends and deliver data to drive quality improvement.
- Grade cases, address appeals, and provide feedback to employees.
- Maintain and adapt the grading rubric to meet changing business needs.
- Lead regular calibration sessions to ensure consistency and identify areas for improvement.
- Develop and maintain reports based on grades, CSAT, and other metrics.
- Customer Support: Support customers and internal users who use EBCS in different platforms (~50% of time)
- Respond to technical issues, answer product usage questions, onboard customers, handle subscription inquiries, and convey customer feedback.
- Investigate technical issues and log cases with accurate information.
- Report support issues, bugs, user concerns, and product feedback to the Technical Team, SOPX, and Leadership.
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Quality Assurance Professional
6 days ago
Gothenburg, Västra Götaland, Sweden Primea Full timeWe're seeking an exceptional Quality Assurance Professional to join Primea's consultancy projects in Gothenburg. As a key member of our team, you'll be responsible for ensuring the quality of our software products through thorough testing processes.We approach new challenges with humility and a willingness to learn. As a Quality Assurance Professional,...
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Quality Management Professional
5 days ago
Gothenburg, Västra Götaland, Sweden MÖLNLYCKE HEALTH CARE AB Full timeAbout Our Medical Device Quality RoleMölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes. As a Quality & Regulatory Project Manager, you will be responsible for ensuring the effective and compliant execution of quality system processes.Key...
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Senior Quality Assurance Professional
5 days ago
Gothenburg, Västra Götaland, Sweden Saab AB Full timeAbout the RoleAs a Quality Manager at Saab AB, you will be responsible for driving quality management and operational development across the organization. This includes supporting the Management Teams with quality initiatives, acting as quality support for Line Managers, employees, and product development teams.The main tasks of this role include:Quality...
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Software Project Manager Professional
5 days ago
Gothenburg, Västra Götaland, Sweden Professional Galaxy AB Full timeAbout Our CompanyProfessional Galaxy AB is committed to delivering high-quality software solutions that meet the evolving needs of our customers. We strive for excellence in every aspect of our business.Job Description:The ideal candidate will have a strong background in software development and a proven track record of leading successful projects. The...
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Brainlab Technical Support Professional
7 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWe are seeking a highly skilled Brainlab Technical Support Professional to join our team at TN Sweden. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers in the imaging systems industry. Your primary focus will be on ensuring that customer equipment is installed, maintained, and...
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Gothenburg, Västra Götaland, Sweden TN Sweden Full timeSenior Test and Quality Assurance Professional Wanted!We're seeking a seasoned Senior Test and Quality Assurance Professional to join our team in Gothenburg. In this role, you will be responsible for designing, developing, and implementing software quality assurance plans and processes.You will have the opportunity to work on complex projects, collaborate...
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Quality Assurance Director
5 days ago
Gothenburg, Västra Götaland, Sweden Hobson Prior Full timeAssociate Director Validation - Site QualityHobson Prior is a leading recruitment agency in the life sciences industry, seeking a highly skilled Associate Director Validation - Site Quality for a contract role in Sweden. As a seasoned professional in quality assurance, you will play a pivotal role in ensuring compliance and excellence in validation...
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Quality Assurance Professional
7 days ago
Gothenburg, Västra Götaland, Sweden Volvo Car Corporation Full timeAgile Test Manager Job RoleAs an Agile Test Manager, you will play a crucial role in shaping the success of our Test Engineering section. You will be responsible for managing test operations, reporting test results, and driving engagement with other development and software infrastructure teams. Your primary focus will be on ensuring seamless collaboration...
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Technical Support Professional
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full time**About the Company:** TN Sweden is a leading provider of innovative solutions in the automotive industry.**Job Overview:** We are seeking an experienced technical professional to join our team as a Network Infrastructure Specialist. The ideal candidate will have a strong background in automotive engineering and experience working with independent...
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Quality Assurance Professional Gothenburg
5 days ago
Gothenburg, Västra Götaland, Sweden Egra AB Full timeTest Automation Specialist OpportunityEgra AB is a Tech & IT consulting company that helps customers develop digital solutions. We offer competitive terms in an inclusive environment, along with a high degree of freedom to plan and affect your work situation.Key Responsibilities:Work on interesting IT and tech projectsParticipate in the growth of Egra by...
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Vehicular Engineering Professional
4 days ago
Gothenburg, Västra Götaland, Sweden Insin??ritoimisto Comatec Oy Full timeWe are seeking a Vehicular Engineering Professional to join our team. As a vehicular engineering professional, you will be responsible for designing and developing high-quality automotive systems that meet the needs of major vehicle manufacturers.You will need to demonstrate expertise in mechanical, electrical, and automation design, as well as strong...
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Battery Quality Assurance Expert
2 hours ago
Gothenburg, Västra Götaland, Sweden Together Tech Full timeAbout ElectromobilityWe are a leading provider of data-driven solutions for the electromobility industry. Our team of experts is dedicated to ensuring the quality and integrity of battery data.Job DescriptionWe are seeking a highly skilled Battery Quality Assurance Expert to join our mobility team. As a key member of our team, you will be responsible for...
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Gothenburg, Västra Götaland, Sweden Aurobay (Powertrain Engineering Sweden AB) Full timeAurobay is a pioneering global supplier of propulsion technology, development services, and contract manufacturing.Job DescriptionWe are seeking a Supplier Performance Management (SPM) professional to ensure our suppliers meet the highest quality standards and drive proactive improvements.Key ResponsibilitiesManage focus suppliers and ensure they meet set...
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Global Quality Engineering Manager
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the Position: As a Global Quality Engineering Manager, you will be responsible for leading our Vehicle Technology organization in delivering high-quality software. You will drive high quality software deliveries, foster collaboration across sites and organizations, and support colleagues in testing and integrating software in complex automotive system...
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Automotive Software Quality Expert
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeJob Description: TN Sweden is seeking an experienced Automotive Software Quality Expert to join our team. As a key member of our Vehicle Technology organization, you will be responsible for driving high quality software deliveries, fostering collaboration across sites and organizations, and supporting colleagues in testing and integrating software in complex...
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Gothenburg, Västra Götaland, Sweden TN Sweden Full timeProfessional QualificationsTo be successful in this role, you will need to possess:Bachelor's Degree in Engineering or EquivalentMinimum 3 Years of Experience in Mechanical Engineering, CAD Design, and TestingStrong Proficiency in CAD Software such as SolidWorks, AutoCAD, or SimilarExcellent Problem-Solving and Analytical SkillsOutstanding Communication and...
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Software Quality Assurance Professional
5 days ago
Gothenburg, Västra Götaland, Sweden Tata Technologies Full timeJob DescriptionWe are seeking a skilled CI Developer to join our team in Gothenburg, Sweden. The successful candidate will be responsible for designing, implementing, and maintaining a scalable Continuous Integration system that supports rapid software development with high-quality standards.Main ResponsibilitiesDesigning and implementing CI/CD pipelines...
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Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWe are seeking a customer support professional with Finnish language skills to join our team in Athens, Greece. This role offers a unique opportunity to work in a state-of-the-art environment and contribute to the growth of Finnish enterprises.About the Position:This role involves providing exceptional customer service to businesses across the world,...
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Quality Assurance Professional
5 days ago
Gothenburg, Västra Götaland, Sweden Paliscope Full timeAbout UsPaliscope is a dynamic organization comprised of experts from various fields.We are committed to harnessing technology to protect victims of crime.Ours is a culture that values innovation, collaboration, and quality.Job RoleThis role involves contributing to product development through automation and manual verification.You will work closely with the...
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Quality Assurance Professional
4 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the TeamThe Surface Sensor Solutions Quality Management team is a mixed group where everybody's opinion is valued, and differences make out the basis for our progress. We are looking for a talented individual who can contribute to our mission of keeping people and societies safe.The ideal candidate will have a technical background preferably within...