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Customer Experience Lead
5 days ago
As a key member of our Customer Success team, you will establish world-class technical support, ensuring seamless communication and exceptional customer experience. Your responsibilities include:
- Providing timely, professional support to customers via various channels.
- Troubleshooting and resolving technical issues, escalating complex cases as needed.
- Collaborating with product and engineering teams for immediate solutions.
- Following up with customers on issue resolution.
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IT Project Lead
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the JobWe are seeking an IT Project Lead - Customer Experience to join our team in Gothenburg, Sweden. As a project lead, you will be responsible for managing and driving digital IT solutions and projects. You will work closely with internal stakeholders, including Digital Product Owners, Marketing and Sales heads, as well as various IT roles such as...
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Customer Experience Director
3 days ago
Gothenburg, Västra Götaland, Sweden Epico Full timeAbout the RoleWe're seeking a Customer Experience Director to lead our digital product development efforts. As a key member of our team, you'll focus on delivering exceptional customer experiences through our digital products.Key ResponsibilitiesDevelop and execute a customer-centric approach to digital product development.Conduct user research and usability...
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Customer Experience Strategist
5 days ago
Gothenburg, Västra Götaland, Sweden Lowell Financial Ltd Full timeLowell Financial Ltd**About the Role:**As a Customer Journey Manager at Lowell Financial Ltd, you will play a crucial part in driving business growth by developing customer communication strategies that enhance the overall customer experience.**Key Responsibilities:*** Develop and implement customer communication strategies to improve customer engagement and...
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Customer Communications Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Lowell Financial Ltd Full timeCustomer Journey ManagerLowell Financial Ltd seeks a highly skilled Customer Journey Manager to join our Nordic Customer Strategy team. As a key member of our team, you will be responsible for designing and implementing customer communication strategies that enhance the overall customer experience and drive business growth.**Responsibilities:*** Develop and...
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Customer Experience Champion
3 days ago
Gothenburg, Västra Götaland, Sweden Visit Group Full timeWe are seeking a highly motivated and service-oriented Customer Experience Champion to join our team at Visit Group. In this key role, you will be the primary point of contact for our customers, providing exceptional support and guidance throughout their onboarding and implementation processes.About the RoleAs a Technical Operations Specialist, you will...
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Customer Experience Expert
7 days ago
Gothenburg, Västra Götaland, Sweden Ralph Lauren Full timeAs a Sales Associate at Ralph Lauren, you will be responsible for delivering an exceptional customer experience to drive sales. This includes communicating effectively with the team to ensure excellent customer service, demonstrating strong product knowledge, and providing feedback to managers.Ralph Lauren Brand Ambassador Key ResponsibilitiesCreate a unique...
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Customer Experience Strategist
5 days ago
Gothenburg, Västra Götaland, Sweden LOWELL DANMARK AS Full timeCustomer Journey ManagerWe are seeking a Customer Journey Manager to join our Nordic team, responsible for driving transformation towards more human-centred and compassionate debt collection experiences.About the Role:Develop customer communication strategies across touchpoints, collaborating with stakeholders and establishing ownership of...
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Customer Experience Transformation Expert
5 days ago
Gothenburg, Västra Götaland, Sweden Sprinklr Full timeTransform Business Outcomes with Sprinklr">At Sprinklr, we believe that every organization deserves to make its customers happier. Our unified customer experience management platform enables companies to reach, engage, and listen to customers worldwide.As a Large Enterprise Account Executive, you will play a critical role in managing key accounts generating...
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Customer Experience Director
5 days ago
Gothenburg, Västra Götaland, Sweden Rolfs Flyg & Buss Full timeAbout UsWe are a leading travel company with over 120 skilled colleagues and 350 tour leaders working together to deliver unforgettable experiences.We operate as an independent business unit within Rolfs Flyg & Buss AB, offering trips to hundreds of destinations worldwide.Key ResponsibilitiesProduct Development: Maintain high-quality products, including tour...
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Customer Engagement Specialist
3 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the JobThis temporary position is part of the Sales team at Polestar's headquarters in Gothenburg, Sweden.Main Tasks:Contribute to the success of Polestar by offering B2C and B2B customers the best possible sales experience.Aid in effectively and proactively managing our sales funnel while offering unparalleled customer experience.The RoleYou will be...
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Sales and Customer Service Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Gruppo SKF Full timeSales and Customer Service LeadGruppo SKF is seeking a highly skilled sales professional to lead our sales and customer service efforts in the automotive business unit.This role offers an exciting opportunity to be part of shaping a new business unit focused on meeting the needs of the transforming global automotive market.In this position, you will have the...
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Retail Experience Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Swedish Match Full timeJob DescriptionAs Team Lead, you will oversee the Flagship Store in downtown Gothenburg, ensuring seamless day-to-day operations and iconic brand experiences.Manage store operations (order management, stock inventory, cleaning, merchandising, scheduling, administration).Lead, support, and develop team members, aligning with our values and principles.
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Digital Transformation Lead
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAbout the JobSolution Architects play a crucial role in defining technical roadmaps and ensuring seamless integration of solutions across various domains. In this position, you will lead projects to guarantee that all requirements are met, including functional, security, performance, quality, and operations.As a key member of our team, you will work closely...
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Customer Engagement Lead
5 days ago
Gothenburg, Västra Götaland, Sweden Polestar Full timeThe Job DescriptionThis role offers a hybrid working model, allowing the perfect balance between in-person collaboration and focused individual work.You'll report to the Customer Engagement Manager at Polestar Sweden, playing a pivotal role in driving sales conversions and ensuring unparalleled customer engagement.Team Management: Inspire and guide a team of...
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User Experience Transformation Lead
3 days ago
Gothenburg, Västra Götaland, Sweden AB Volvo Full timeUser Experience Mastery - Shaping Digital FuturesAt AB Volvo, we're seeking an exceptional UX Design Lead who can foster innovation and excellence in our digital transformation journey. As a seasoned leader, you will orchestrate UX activities to drive the development of digital solutions, ensuring valuable, desirable, and intuitive experiences for our...
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Customer Service Representative Sweden
5 days ago
Gothenburg, Västra Götaland, Sweden Polestar Full timeThe OpportunityThis role offers a unique opportunity to be part of the Polestar journey and contribute to effectively managing the sales funnel while providing unparalleled customer experience.The RoleAs an Inside Sales representative, your primary responsibilities will include direct contact with Polestar leads and prospects to support digital sales, as...
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Customer Relationship Director
6 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeAs a Customer Relationship Director at TN Sweden, you will be responsible for building, growing, and maintaining profitable and long-lasting relationships with key accounts.You will adjust communication content and style to meet the needs of diverse stakeholders.Develop and implement innovative, winning strategies and account plans that consistently drive...
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User Experience Design Manager
5 days ago
Gothenburg, Västra Götaland, Sweden TN Sweden Full timeWe are a dynamic technology company based in Sweden with a clear vision and mission to drive innovation. Our expertise lies in developing cutting-edge solutions that cater to customers in heavy infrastructure.About the PositionLead UX activities from research to prototyping and implementation.Collaborate with cross-functional teams to deliver seamless...
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User Experience Specialist
5 days ago
Gothenburg, Västra Götaland, Sweden Baronit AB Full timeInnovative UX SolutionsAt Baronit AB, we're passionate about connecting brilliant minds to shape the future of technology. Our team leads with innovation, expertise, and curiosity to help businesses grow and adapt.We work across various industries, including Automotive, Fintech, Healthcare, Telecom, and E-commerce, delivering exceptional results through our...
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Regional Director of Travel Experience
3 days ago
Gothenburg, Västra Götaland, Sweden Rolfs Flyg & Buss Full timeRolfs Flyg & Buss is seeking a seasoned Business Area Manager to oversee the growth and development of our Solresor brand.About SolresorSolresor was founded in 1989 and joined Rolfs Travel Group in 2020, operating as a standalone business unit within Rolfs Flyg & Buss AB.ResponsibilitiesDrive business growth through strategic planning and execution.Develop...