Sales and Clienteling Expert

14 hours ago


Stockholm, Stockholm, Sweden Tiffany & Co. Full time

Tiffany & Co. is a leader in the luxury goods industry, and we are seeking a skilled Sales and Clienteling Expert to join our team. As a member of our sales team, you will be responsible for delivering exceptional service and results that uphold the highest standards of excellence and luxury etiquette.

About Our Company

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. We are committed to empowering our employees to excel in their roles and contribute to our continued legacy.

Your Key Responsibilities
  • Build long-lasting personal connections with clients, driving sales, cross-sales, and client loyalty.
  • Inspire clients through authentic brand storytelling, effectively conveying Tiffany's legacy of craftsmanship, brand commitment, and integrity.
  • Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs.
  • Ensure compliance with Tiffany and LVMH procedures, upholding operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.).

You will also be responsible for contributing to an inclusive and supportive team environment, centered on the belief that People Make the Difference.

Your Profile
  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving sales results and cultivating relationships with a diverse client base.
  • Experienced sales and clienteling professional in an omnichannel luxury environment.
  • Experienced in deploying sales strategies and clienteling initiatives.
  • Passion for luxury retail.
  • Collaborative team player with strong interpersonal and communication skills.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
  • Must have authorization to work in Sweden.


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