Client Sucess Manager

3 days ago


Stockholm, Sweden Talent & Partner AB Full time

Client Success Manager

I rollen som Client Success Manager är ditt primära ansvar att utveckla och vårda långsiktiga relationer med våra befintliga kunder. Genom att skapa en trygg och inspirerande kundupplevelse säkerställer du att våra kunder får den bästa servicen och upplevelsen. Du strävar hela tiden efter att hitta kreativa lösningar som lyfter kundupplevelsen och identifiera nya möjligheter som gör skillnad för både oss och kunden. Med fokus på kundnöjdhet och återkommande affärer blir du en viktig del av vår tillväxt och framgång.

Huvudsakliga ansvarsområden

- Upprätthålla och utveckla starka, långsiktiga relationer med befintliga kunder.

- Förstå kundernas behov och utmaningar för att kunna identifiera nya affärsmöjligheter

- Skapa och genomföra strategier för att maximera försäljningspotentialen hos varje kund.

- Delta i kundmöten, presentationer och förhandlingar.

- Samverka med interna avdelningar för att säkerställa att kundens behov uppfylls och överträffas.

- Uppnå och överträffa KPI:er som satts upp av företaget - såsom försäljning.

- Strategiskt följa upp försäljning och affärsmöjligheter utifrån de KPI:er som satts upp.

Vem tror vi att du är?

För att du ska trivas som Client Success Manager ser vi att du är en kommunikativ och affärsdriven person med förmåga att bygga förtroende och långsiktiga kundrelationer.

Vi ser gärna att du har flera års erfarenhet av försäljning och kundrelationer, gärna inom marknadsföring och influencer marketing.

Du har en god förmåga att förstå kunders affärsbehov och omsätta dessa i lösningar, vilket du gör på ett strukturerat sätt.

Genom ett starkt affärssinne och en resultatorienterad inställning hjälper du våra kunder att nå framgång.

Du har en utmärkt kommunikations- och presentationsförmåga, både skriftligen och muntligen.

Ansökan

I samarbete med Talent&Partner välkomnar vi din ansökan snarast då urval och intervjuer sker löpande. Skicka dina ansökningshandlingar, inklusive CV och ett personligt brev, till work@talentpartner.se.

Om We Are Era We Are Era hjälper Europas ledande annonsörer att maximera deras relevans genom kreativa kampanjer och strategier över alla sociala medier. Vi brinner för både våra kreatörer och artister, såväl som för våra kunder. We Are Era är ett dotterbolag till RTL Group och finns representerade på sju kontor i Europa.Vi är en inkluderande arbetsplats som välkomnar olika bakgrunder och perspektiv med öppen famn. Hos oss får du attraktiva förmåner, utvecklingsmöjligheter och härliga kollegor. Vi sitter på Eriksbergsgatan i Stockholm, med Humlegården och trevliga lunchrestauranger utanför dörren. Givet att vi är både lokala och globala, skapas fina fö



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