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Customer success manager

3 months ago

Stockholm, Stockholm, Sweden Generaxion Full time

Vi söker en Customer Success Manager till Generaxion i Stockholm Drivs du av att skapa framgång för dina kunder genom effektiv onboarding och kontinuerlig uppföljning? Är du en person som trivs att arbeta med flera konton samtidigt, ha direktkontakt med kunder – allt i tätt samarbete med Head of Customer Success och säljteamet? Då är detta jobbet för dig Information om uppdraget Som Customer Success Manager blir följande uppgifter en del av din dagliga rutin: Hantera onboarding-processen för nya kunder och säkerställa leverans enligt avtal Ha regelbundna samtal och, vid behov, fysiska möten med kunder för att följa upp det löpande arbetet och resultaten Arbeta i nära samarbete med sälj- och produktionsteamet Ständigt sträva efter att skapa bästa möjliga kundupplevelse Om dig Som Customer Success Manager kommer du att arbeta med många olika uppgifter inom kundrelationer. Du kanske kommer att ställas inför uppgifter och system som du inte har arbetat med tidigare. Det är därför viktigt att du är anpassningsbar och snabb på att lära dig nya saker. Vi förväntar oss också att du sätter X bredvid följande kompetenser: Du är bra med människor och har starka kommunikativa färdigheter Du behärskar både svenska och engelska i tal och skrift Du har tidigare erfarenhet av kundrelationer och kundservice Du är bra på att organisera och leda projekt Du trivs med kundkontakt och kan hantera kunder på ett professionellt och effektivt sätt Om tjänsten Anställninstyp : Heltid Plats : Kungsholmen, Stockholm Arbetstider : 8-17 Tillträde : Från och med nu