Local IT Administrator to Kollmorgen
6 months ago
Are you looking for an IT position with advanced user support and where you can take great ownership of your tasks in a global high-tech product company? Then this opportunity might be what you are looking for
About the position
As a Local IT Administrator, you will be a part of our IT team consisting of you and our IT Infrastructure Manager to whom you will report. Together, you will implement global IT solutions considering local business needs. You will support the whole Kollmorgen AGV Team in Sweden consisting of about 100 employees and be responsible for the onsite support of all PC, LAN, and related peripheral equipment.
You will typically receive requests from the Help Desk related to end-users or equipment and will be responsible for seeing those requests through to completion. In some situations, you will need to escalate a request to a 3rd level technician or assist that technician with onsite assistance on a project or problem.
Your role will include tasks such as:
•Provide feedback to IT applications and infrastructure personnel based on local management and key-user discussions, and vice versa.
•Provide PC, network, including the specification, purchase, installation, and configuration of related hardware and software.
•Troubleshoot and provide first level diagnosis for PC, network, hardware, and software problems.
•Perform user administration, data administration, and file backups for servers.
•Perform user setup, password security, and other changes on PC/LAN systems.
•Advise, train, and assist users on how best to utilize system and ensure installation of desktop hardware and software according to established standards.
•Assist in the installation and troubleshooting of routers, switches, and other network equipment.
•Take calls/requests from end-users, entering them into the system, and try to resolve those requests as quickly as possible.
•Work to resolve problems in collaboration with global team technicians.
We are looking for you
… who want to take on a broad role where no two days are the same – one moment you might be installing servers in our server room and the next you are helping a user with their PC or phone. As this position will involve close contact and support to users, you need to be a service-minded person who enjoys interacting with others and helping out when needed. You do not shy away from reaching out to people, both globally and on our local site. To be successful in this position, you are self-motivated, structured, and thorough with good documentation skills.
Your profile
•Academic degree relevant for the position and/or experience from working in a similar role.
•Computer operation experience which includes experience in operation, configuration, and maintenance of microcomputers, related peripheral equipment, and software applications.
•Experience in training, troubleshooting, and providing technical support to systems users.
•Good knowledge of personal computer hardware, software (operating systems and applications) for Linux and Windows.
•Knowledge in Server operating system desired - Linux, Microsoft Server, Active Directory. Microsoft Azure, Hyper-V, VMWare.
•Networking basic knowledge IP routing, VLAN, DHCP, DNS, WAN, LAN, VPN.
•English, both written and spoken is a must since we are a global company.
• As some support cases will be in Swedish on another local site, it is a merit if you also master Swedish in speech and writing.
Some of the good things that we offer
• Innovation Days every twelve weeks - a 24-hour event for the whole company to dig deeper, explore new areas and solve problems
• Gym at the office filled with machines for strength and fitness that is always open and free to use for all our employees
•Free parking outside our office
•Noise cancelling headphones and home office equipment (office chair, screens etc)
• Career opportunities within the company – we have employees who have worked with us for many years in different roles and departments
•Day of Caring – every year we take one day to clean the west coast beaches together ️
•6 weeks’ vacation ️️
• Work time reduction – it gives you around 7 extra days off per year
•Collective agreement, occupational pension, wellness allowance
Apart from above, Kollmorgen is characterized by an entrepreneurial spirit where you get the opportunity to carry out your ideas with the help of the company's experts.
We focus on engagement and personal development as essential tools for our success. We give you the opportunity to work in an open environment where ideas and thoughts are lifted freely among colleagues.
Additional informationFull-time employment. Based in Mölndal, Sweden. We recruit based on our values and for us it is important that you continuously want to develop yourself together with us
Selection takes place on an ongoing basis, so send your application as soon as possible. Welcome with your application
Check out more ,️ follow us on ,
get to know us better through our ,
️ and see videos about our products at our
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