Customer Service Agent
5 months ago
Who we are
Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health.
So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for afinnish speaking Operations Agent.
What you will be doing
We firmly believe that everyone deserves a shot at financial freedom, and assisting our users in wrangling their debts remains our top priority. In this role, you'll not only bolster our existing efforts but also unearth new tactics to keep up with the ever-evolving needs of our users. Naturally, you'll rally alongside an amazing team across various fronts, but beyond that, you'll be at the forefront of our crusade, leading the charge in shaping a culture of innovation and collaboration in a high-octane environment. And if that's not enough, buckle up for a rollercoaster ride of responsibilities, including:
- Providing clear and concise service, both in the written and spoken word.
- Drawing from the trenches of your experience in customer service or support roles to tackle inquiries and quash concerns like a pro.
- Analyzing and dissecting complex credit applications, all while sticking to our credit policies like glue.
- Taking on the mantle of assessing worthy candidates for debt refinancing with gusto.
- Pitching in to finesse our processes and take our customer care game to the next level.
Who you are
Have excellent communication skills in Finnish and English Battle scars from previous roles in customer service or support roles, ideally in a similar capacity. A hunger for numbers and a knack for untangling tricky problems. And maybe, just maybe you have 1-2 years of experience in credit assessment.What we offer
We offer you the chance to be part of something truly amazing. With strong backers and a world class team there is no limit to what we can achieve together. We were founded with a vision of challenging and transforming an industry that today is not taking into account the people it is supposed to serve.
We are making a change. We have built a company of passionate doers with a curious urge to always do things better and smarter. We innovate, build and iterate. We promise that you will be challenged, pushed to develop your skill set and get the opportunity to work alongside amazing and smart colleagues.
While we've had a good run so far it is what lies ahead that excites everyone that works here, and we are just getting started.
We cannot wait to meet you
About Anyfin
Who are we?
Anyfin is an innovative startup with a mission to help people to become their best financial self. We know that money can be tricky for many, therefore we wanted to create an easier way of understanding and improving your finances.
What do we do?
Anyfin is a smart financial-app where you get a great overview of your spendings, income, subscriptions and much more. We also provide a service that helps lowering the cost of consumer loans and credits by reducing high interests, and removing unnecessary fees. Overall, the app is a great tool to understand your finances better.
What about the future?
We are constantly growing and by 2024 we will launch even more services. Fun, huh? Come join our journey and work with ambitious people from all over the world. (Our office is based in Stockholm.)
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