Customer Support Agent till snabbväxande startup

1 month ago


Stockholm, Sweden Sprio Full time

Beskriver du dig som serviceinriktad, ambitiös och kommunikativ? Då kan du vara vår kunds nya Customer Support Agent I rollen får du stora utvecklingsmöjligheter och möjlighet att påverka på en välfinansierad startup.

Idag kan du få matvaror levererade till din dörr inom 10 minuter. Det är bara en tidsfråga innan allt annat, som kläder, elektronik, kosmetika med mera, kommer att levereras lika snabbt. Vår kund gör just detta möjligt genom att hjälpa e-handlare att erbjuda snabba och hållbara leveranser.

I rollen som Customer Support Agent strävar du efter att göra kunderna till de mest nöjda i branschen. Du är kontaktperson till kunderna (e-handlarna) och ansvarar för att hjälpa nya kunder med onboarding samt är behjälplig för befintliga kunder.

Dina huvudsakliga arbetsuppgifter kommer vara:

Onboarding av nya kunder & hjälp med implementering Kundsupport över telefon och mail Skapa bästa möjliga kundupplevelsen

Ta chansen att bli en av de första medarbetarna och delta i vår kunds tillväxtresa. Du har möjlighet att bli en av de första anställda på en välfinansierad startup med ambitiösa tillväxtplaner. Eftersom du kommer in i ett tidigt skede får du en väsentlig roll och möjlighet att påverka företagets framtid och skapa den arbetsmiljö du vill ha.

Din profil:

Du är en positiv person som tar ansvar och möter dagens utmaningar med ett leende. Du är motiverad av att erbjuda en fantastisk service och har en hög energinivå. För att lyckas i rollen ser vi att du har följande egenskaper och kvalifikationer:

Är utåtriktad, lösningsorienterad och orädd Har tidigare arbetslivserfarenhet av kundtjänst, försäljning eller mötesbokning Behärskar svenska och engelska i tal och skrift Trivs med att arbeta i en startup-miljö Har god dator- och systemvana

Du erbjuds en arbetsplats mitt i City med arbetstider under vardagar kl. 08-17, goda utvecklings- och karriärmöjligheter samt ett socialt jobb med god gemenskap.

Låter tjänsten som något för dig? Tveka inte på att ansöka redan idag, urval och intervjuer sker löpande.



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