Customer Service Agent

3 days ago

Stockholm, Sweden Anyfin AB Full time

Who you are
Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health.

So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for an Operations Agent - Student Worker for all our three tracks: Care, Success and Risk. 

What you will be doing  

Being an Operations Student Worker at Anyfin consists of three major areas: 

Analysing and evaluating more complicated customer applications to deliver suitable offers.  Handling inbound communication with customers via email, phone, chat and social media.  Handling outbound communication to increase our customer base.In addition, we offer three different development tracks in the Swedish Operations team. These are: Risk, Care and Success. We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customer and the success of the company on a daily basis.

We believe you: 

Have excellent communication skills in Swedish and English  Are keen to learn and willing to take initiative  Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you  Are willing to work between 15-20 hours/week (with start as soon as possible)

What we offer

We offer you the chance to be part of something truly amazing. With strong backers and a world class team there is no limit to what we can achieve together. We were founded with a vision of challenging and transforming an industry that today is not taking into account the people it is supposed to serve.

We are making a change. We have built a company of passionate doers with a curious urge to always do things better and smarter. We innovate, build and iterate. We promise that you will be challenged, pushed to develop your skill set and get the opportunity to work alongside amazing and smart colleagues.

While we've had a good run so far it is what lies ahead that excites everyone that works here, and we are just getting started.

We cannot wait to meet you

About Anyfin

Who are we?

Anyfin is an innovative startup with a mission to help people to become their best financial self. We know that money can be tricky for many, therefore we wanted to create an easier way of understanding and improving your finances.

What do we do?

Anyfin is a smart financial-app where you get a great overview of your spendings, income, subscriptions and much more. We also provide a service that helps lowering the cost of consumer loans and credits by reducing high interests, and removing unnecessary fees. Overall, the app is a great tool to understand your finances better.

What about the future?

We are constantly growing and by 2024 we will launch even more services. Fun, huh? Come join our journey and work with ambitious people from all over the world. (Our office is based in Stockholm.)

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