Customer Service Agent

1 month ago


Stockholm, Sweden foodora Full time
Job Description

Do you have a passion for delivering world-class service and want to spread your wings at one of Sweden's sharpest tech companies? Then you don't need to look far – we're currently searching for stars who want to join our awesome Customer Service team To succeed in this role, we believe you're a professional at engaging with people with dedication and empathy, being there for our customers through thick and thin. Additionally, if you're a whiz at delivering service in writing, then you should seize the opportunity to become a part of foodora today – come join the fun

YOUR MISSION

Your main responsibility will be to answer our customers questions via chat.

Together with your colleagues, create world-class service for our customers.

For those really hungry for growth, there are excellent opportunities to develop and progress together with us at foodora

Qualifications

Service minded - you are solution oriented and passionate about delivering world-class service.

Communicative - In addition to being good at communicating with your colleagues, you are also sharp in written communication.

Fearless - You dare to take your own initiative, test yourself and fail along the way (don't worry when that happens – we will help you up again)

Flexible - You can handle many balls in the air and thrive in a work environment where two days are not the same.

Empathic - If you can easily put yourself into different people's situations and feelings, you will probably fit like a glove

We're looking for someone who can work 40% (if you want to work more, there's usually the opportunity to pick up extra shifts). At foodora, we (almost) never sleep; we're open from 08:00 to 22:00 every day of the year. Therefore, it's important that you're willing to work during the day, evening, weekends, and public holidays. It's essential that you're available during all our opening hours for this position.

Your employment will start with an introduction training spread over one week from 16:00 to 21:00, which takes place at our office. This training is mandatory, and it's important that you can participate on all training days. 

We also prefer if...

You have a high school education.

You have good computer skills (we work with many systems)

You can communicate fluently in Swedish and English, both verbally and in writing.

It's also advantageous if you have previous experience in service, such as in restaurants or customer service.

Can speak and write in Norwegian. (Not required)



  • Stockholm, Stockholm, Sweden U Trust Insurance Agency LLC Full time

    About U Trust Insurance Agency LLCWe are a leading trucking insurance agency serving clients across 27 states with a strong commitment to excellence and customer satisfaction.Customer Service Representative RoleAs a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your...

  • Customer Service Agent

    6 months ago


    Stockholm, Sweden Anyfin AB Full time

    Who we are: Since our start in 2017, we've been on a mission to disrupt the status quo by arming individuals with savvy tools to reclaim control of their finances and debts– because we firmly believe that's where the power truly should lie, in the hands of our users. Every move we make is guided by a singular vision: to turbocharge the financial...


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    About the RoleWe are searching for an Operations Agent to join our Swedish team, responsible for handling customer applications, inbound communication, and outbound communication to increase our customer base.Key ResponsibilitiesAnalyze and evaluate customer applications to deliver suitable offers.Handle inbound communication with customers via email, phone,...

  • Customer Service Agent

    5 months ago


    Stockholm, Sweden Anyfin AB Full time

    Who we are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer...

  • Customer Service Agent

    4 months ago


    Stockholm, Sweden Anyfin AB Full time

    Who we are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer...


  • Stockholm, Sweden Teamtailor Full time

    Let's shape the future of recruitment together! Teamtailor is an Employer Branding and an ATS SaaS platform used by over 10,000 companies, with 200,000+ users in 90 countries worldwide. Being a part of Teamtailor means joining a dynamic, international tech company where you can make a significant impact on organizational growth. It's a fast-paced...


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Agent to join our team at Anyfin AB. As an Operations Agent, you will play a crucial role in assisting our users in refinancing their consumer loans and credits.Key ResponsibilitiesProviding clear and concise service to our users in both written and spoken communicationDrawing from your...


  • Stockholm, Sweden Patrique Mercier Recruitment Full time

    Patrique Mercier Recruitment is committed to helping skilled professionals find rewarding job opportunities in their native languages across different sectors. We are currently searching for a Native Swedish Speaking Customer Service Agent to join our lively team in Greece. This role offers an incredible chance to utilize your language skills while enjoying...

  • Customer Service Agent

    5 months ago


    Stockholm, Sweden Anyfin AB Full time

    Who you are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer...


  • Stockholm, Sweden foodora Full time

    Job DescriptionDo you have a passion for delivering world-class service and want to spread your wings at one of Sweden's sharpest tech companies? Then you don't need to look far – we're currently searching for stars who want to join our awesome Customer Service team! To succeed in this role, we believe you're a professional at engaging with people with...


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Anyfin AB. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our users.Key ResponsibilitiesProvide clear and concise service to customers through various communication...


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team at Anyfin AB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesAnalyzing and evaluating customer applications to deliver suitable...


  • Stockholm, Stockholm, Sweden Anyfin AB Full time

    We are Anyfin AB, a Stockholm-based company on a mission to revolutionize financial empowerment. As an Operations Agent, you'll play a vital role in our crusade against financial debt and interest rates.Your primary responsibility will be to provide top-notch customer service, ensuring that our users feel empowered to take control of their finances. This...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    About the Role:We are seeking a highly skilled Customer Service Professional to join our team at Corporation Service Company. As a key member of our client service team, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:• Providing exceptional customer service to internal...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Partner to join our team at Corporation Service Company. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, taking and fulfilling orders, and managing a portfolio of digital assets.Key Responsibilities:Building...


  • Stockholm, Sweden Sprio Full time

    Beskriver du dig som serviceinriktad, ambitiös och kommunikativ? Då kan du vara vår kunds nya Customer Support Agent! I rollen får du stora utvecklingsmöjligheter och möjlighet att påverka på en välfinansierad startup. Idag kan du få matvaror levererade till din dörr inom 10 minuter. Det är bara en tidsfråga innan allt annat, som kläder,...


  • Stockholm, Sweden Blu Selection Full time

    Do you speak Swedish and dream of starting a new adventure abroad? Look no further! Blu Selection is excited to invite a friendly and enthusiastic Customer Support Agent to join our amazing team. We understand that great customer service is at the heart of what we do, and in this role, you'll become a key player in helping our customers enjoy the best...


  • Stockholm, Stockholm, Sweden Teleperformance Full time

    Enhance your career in customer service by working for a renowned e-commerce company in the picturesque city of Chania, Crete. As a Finnish language customer support agent, you will be the primary point of contact for customers, providing seamless and timely assistance via phone calls, emails, and chats. Utilize your exceptional communication and...


  • Stockholm, Stockholm, Sweden AVIAREPS Full time

    Job DescriptionWe are seeking a highly skilled and customer-oriented individual to join our team as a Reservation & Ticketing Agent in Stockholm.Key Responsibilities:Ticketing and processing reservations in the corresponding systems with Sabre and Amadeus.Answer and assist both travel agencies and final customers via incoming phone calls and emails.Direct...


  • Stockholm, Sweden AVIAREPS Full time

    As of September, we are looking for an: Reservation & Ticketing Agent for our office in Stockholm We are seeking a customer-oriented person to join our cozy small team in Stockholm. Objective/Major Tasks: Your primary responsibility is to provide efficient and effective support to the Reservation and Ticketing Department. What to do as...