CX Initiatives Manager

3 days ago


Stockholm, Stockholm, Sweden Philip Morris ApS Full time

Join Our Mission

We are dedicated to delivering a smoke-free future.

As a CX Programs Senior Specialist, you'll be part of our mission to transform our business.

Your Responsibilities

  • Lead commercial initiatives across a multi-category market related to deployment of consumer programs.
  • Track progress of programs, projects, and initiatives against KPIs and goals.
  • Connect various data sources to measure the impact and performance of our programs.
  • Identify the right audiences for consumer engagement and manage the contact strategy.
  • Work closely with cross-functional teams to ensure alignment and successful execution of acquisition/retention initiatives.

Requirements

  • University degree or equivalent in Business Management/Marketing, Engineering/Tech, or Finance.
  • At least 4+ years of experience in Marketing/Business Development/Consumer experience.
  • Fluency in English is a requirement for this role.
  • Strong analytical thinking and problem-solving abilities paired with strong implementation skills.
  • Excellent project management skills.


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