
CX Initiatives Manager
3 days ago
Join Our Mission
We are dedicated to delivering a smoke-free future.
As a CX Programs Senior Specialist, you'll be part of our mission to transform our business.
Your Responsibilities
- Lead commercial initiatives across a multi-category market related to deployment of consumer programs.
- Track progress of programs, projects, and initiatives against KPIs and goals.
- Connect various data sources to measure the impact and performance of our programs.
- Identify the right audiences for consumer engagement and manage the contact strategy.
- Work closely with cross-functional teams to ensure alignment and successful execution of acquisition/retention initiatives.
Requirements
- University degree or equivalent in Business Management/Marketing, Engineering/Tech, or Finance.
- At least 4+ years of experience in Marketing/Business Development/Consumer experience.
- Fluency in English is a requirement for this role.
- Strong analytical thinking and problem-solving abilities paired with strong implementation skills.
- Excellent project management skills.
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