CRM System Evolution Manager

12 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
What You'll Do

In this role, you'll lead the evolution of our CRM system, working toward company-wide revenue goals. You'll define and document business requirements, ensuring our processes are well-supported and optimized.

Some of the key responsibilities will be:

  • Manage upgrades, resolve bugs, and implement new functionalities.
  • Collaborate closely with sales, marketing, customer success management (CSM), and customer experience (CX) teams.
  • Maintain data quality and ensure a sustainable system.
  • Create and manage Salesforce flows, reports, and dashboards.

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