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Enterprise Account Manager
6 hours ago
At Bannerflow, we believe that building strong relationships with our customers is key to their success. As a Customer Success Manager, you will be responsible for managing a portfolio of approximately 25 enterprise customers, ensuring they achieve their goals and objectives using our Creative Management Platform.
You will work closely with our sales team to ensure seamless handovers and will be responsible for driving customer retention and revenue growth through strategic customer projects, quarterly business reviews, and maintaining high satisfaction levels.
To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to analyze and report on customer data to drive insights and inform business decisions.
You will also need to be proficient in upselling and negotiating with customers, and have a strong understanding of business principles to drive growth.
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