Revenue Operations Director for Business Growth
6 hours ago
Epassi is seeking a Revenue Operations Manager to drive business growth by optimizing revenue processes and aligning sales, marketing, and customer success teams. As a key member of our team, you will play a pivotal role in shaping our revenue strategy and implementing systems, processes, and tools that enable data-driven decision-making.
Key Responsibilities:
- Process Optimization: Design and implement best practices for revenue operations, including lead generation, sales pipeline management, customer success, and renewals.
- Data & Analytics: Provide actionable insights through data analysis and KPIs to optimize revenue operations, sales performance, and forecasting accuracy.
- Technology Management: Oversee the integration and management of tools such as CRM (Hubspot), marketing automation platforms, and analytics software to ensure smooth data flow and cross-functional insights.
- Cross-functional Collaboration: Collaborate closely with Sales, Marketing, Customer Success, and Finance teams to ensure alignment on goals, processes, and strategies.
- Forecasting & Reporting: Develop and maintain accurate revenue forecasts, tracking key metrics like sales cycles, win rates, and customer lifetime value.
- Continuous Improvement: Identify areas for process improvement across the revenue lifecycle and implement solutions that streamline workflows and enhance efficiency.
Qualifications:
- Bachelor's degree in Business, Marketing, Operations, or a related field (MBA is a plus).
- 3+ years of experience in Revenue Operations, Sales Operations, or a similar role, preferably in a SaaS or tech company.
- Strong understanding of SaaS revenue models and the sales cycle.
- Proficiency in CRM systems (Hubspot preferred), marketing automation tools (e.g., HubSpot, Marketo), and data visualization platforms.
- Strong analytical skills with the ability to turn data into actionable insights.
- Excellent communication and collaboration skills, with a proven ability to work cross-functionally across teams.
- Detail-oriented, with a focus on optimizing processes and workflows.
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