Customer Service Representative

3 days ago


Stockholm, Stockholm, Sweden Tesla, Inc. Part time

Are you passionate about delivering exceptional customer experiences? Do you have a proven track record of driving sales growth through effective lead generation strategies?

About the Role

As a Customer Service Representative - Sales at Tesla, Inc., you will be responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey.

You will work closely with the sales team to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.

We are looking for someone who is driven by our mission to accelerate the world's transition to sustainable energy and has a strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.

Key Responsibilities
  • Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
  • Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
  • Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
  • Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicating the value proposition to drive conversion.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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