Multilingual Customer Service Representative
3 days ago
We're at the forefront of innovation, including in the online shopping experience. As an eCommerce Customer Support Representative, you will play a critical role in ensuring customer satisfaction throughout the eCommerce journey. From purchase to delivery and beyond, you will actively listen, empathise, and engage with customers to provide tailored solutions, advice, and information.
As part of our dedicated eCommerce Support Team, you will be part of a global community of customer experience experts. We're agile, curious, driven, and committed lifelong learners who care deeply about delivering world-class service for some of the world's most beloved brands.
Responsibilities:
- Enhance the shopping experience for customers
- Provide exceptional service and support throughout the eCommerce journey
- Collaborate with colleagues to achieve team goals
Requirements:
Native or fluent in NorwegianPrevious customer service experience, especially within retail, eCommerce, or any customer-focused role, is highly valuedA genuine interest in providing outstanding customer experiencesBenefits:
- Competitive salary
- Comprehensive training program
- Career advancement opportunities
- Collective agreement & pension plan
- Health & wellness benefits
- A dynamic and inclusive work environment
- A brand new Office, freshly renovated
- 24/7 access to our state-of-the-art Gym and Sauna
- Extensive relocation support
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