Customer Service Expert

8 hours ago


Stockholm, Stockholm, Sweden Corporation Service Company Full time

The ideal candidate will have a passion for delivering excellent customer service and a strong understanding of the technology and internet/web services industry. In this role, you will work directly with enterprise B2B clients and partner with our internal teams at CSC to provide support that ensures our client's domain portfolios and digital assets are secure.

Main Responsibilities:

  • Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email.
  • Issue Resolution: Troubleshoot and resolve customer order requests and inquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems.
  • Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    CORPORATION SERVICE COMPANY (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA.About the PositionWe are seeking a Digital Brand Services Expert to join our Digital Brand Services team. As a key member of our customer-facing team, you will be responsible for delivering exceptional client service by responding...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    CORPORATION SERVICE COMPANY (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA.About the RoleWe are seeking a Customer Service Representative to join our Digital Brand Services team. As a key member of our customer-facing team, you will be responsible for delivering exceptional client service by responding...


  • Stockholm, Stockholm, Sweden Mogotel Full time

    Customer Service Expert WantedWe are seeking a seasoned Customer Service expert to join our team as a Front Office Manager at our new hotel in Stockholm. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and ensuring seamless guest interactions.Your primary responsibilities will...


  • Stockholm, Stockholm, Sweden Fenix Outdoor Intermatopmaö AG Full time

    About the Role:Trekitt is seeking a skilled customer experience specialist to deliver exceptional service, provide expert advice, and ensure every interaction is a five-star experience.Key Responsibilities:Manage customer interactions across phone, email, and live chat, resolving warranty claims, complaints, and queries efficiently.Provide accurate and...


  • Stockholm, Stockholm, Sweden Experis AB Full time

    At Experis AB, we are seeking a highly skilled and experienced Customs Logistics Expert to join our team. As a key player in shaping the future of logistics, you will be responsible for ensuring seamless and efficient customs clearance services across the Nordic region.The successful candidate will have several years of experience as a product owner, project...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Vattenfall, a pioneer in fossil-free living, is seeking a highly skilled and dedicated individual to join our team as a Renewable Energy Customer Expert. In this exciting role, you will play a crucial part in enabling customers to make informed decisions about sustainable energy solutions.Your key responsibilities will include providing expert advice on our...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    About the RoleWe're looking for a Customer Service Expert to join our team! As a Client Service Partner, you will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide...


  • Stockholm, Stockholm, Sweden Philips Iberica SAU Full time

    Job SummaryAs a Customer Solutions Expert, you will be responsible for servicing and implementing Patient Monitoring solutions at customer sites.The main goal of this role is to ensure successful implementations and positive customer experiences. You will work closely with customers to understand their needs and provide tailored solutions.You will be...


  • Stockholm, Stockholm, Sweden Sigenergy Full time

    At Sigenergy, we are seeking a skilled Service Delivery Expert to join our team. In this role, you will be responsible for supporting our customers during the installation, maintenance, and repair of our devices.Key Responsibilities:You will plan service activities with local colleagues and HQ to ensure efficient delivery.You will provide fast and...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time

    Becoming a Sales and Service Expert at H&M means being part of a dynamic Store Team where every role contributes to creating an inspiring and welcoming environment. As a Sales Advisor, you will be responsible for delivering exceptional customer service, guiding customers through the store, and supporting them in finding what they need while showcasing our...


  • Stockholm, Stockholm, Sweden Fenix Outdoor Intermatopmaö AG Full time

    Trekitt Overview:We are a leading outdoor retailer committed to delivering exceptional customer experiences. Our goal is to provide the best kit, service, and advice to the British Outdoor Enthusiast.Job Description:This role involves managing customer interactions, providing expert advice, and ensuring every interaction is a five-star experience. The...


  • Stockholm, Stockholm, Sweden SAVR Full time

    **The Ideal Candidate:**We're looking for a highly motivated Service Delivery Expert who can excel in a fast-paced startup environment.In this role, you'll engage in meaningful collaborations across the organization, ensuring a seamless customer journey from start to finish.Your Key Responsibilities:Engage with customers through live chat, email, and phone...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Job DescriptionThe role involves supporting Danish customers via various channels, resolving their errands, and driving customer satisfaction. You'll work closely with colleagues and stakeholders to achieve this goal.Key ResponsibilitiesManage inbound customer errands via phone, chat, and email.Take full ownership of resolution and customer-facing...


  • Stockholm, Stockholm, Sweden Blu Selection Full time

    About Blu Selection:We are a multinational organization with a presence in over 80 countries, recognized as one of the best sales and customer service solutions providers in the world.Job Description:This is an exciting opportunity to join our team as a Technical Account Manager (German-Speaking) and contribute to our success in the cloud...


  • Stockholm, Stockholm, Sweden SAVR Full time

    Role OverviewWe are seeking a highly motivated CX Expert to join our dynamic team. In this pivotal role, you will play a crucial part in ensuring our customers receive exceptional support and service.Key ResponsibilitiesEngage with customers through live chat, email, and phone to provide timely and effective solutions to their inquiries.Collaborate with...


  • Stockholm, Stockholm, Sweden Jobs By Nordics Full time

    Required Skills and QualificationsSuperior Danish language skills and a customer service mindset.Good communication skills in English.Ability to use desktop computer systems, internet applications, and MS Office.


  • Stockholm, Stockholm, Sweden Tesla Full time

    Leadership RoleWe are seeking a seasoned Customer Experience Expert to lead our retail store team. As a key member of our leadership team, you will be responsible for driving business growth, leading a dynamic store team, and ensuring exceptional customer experiences.Your primary focus will be on sales performance, team management, and operational...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    We're a cutting-edge fintech company on a mission to revolutionize small business financing in Northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for entrepreneurs.About the RoleAs a German-speaking Customer Success Representative, your main mission will be to ensure our customers receive top-notch service while...


  • Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

    We are seeking a talented Customer Service Specialist to join our team at Rotterdam Innovation City. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on resolving technical issues and inquiries through phone, email, and other communication...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time

    We are seeking a Customer Service Representative to join our team. As a Sales Advisor at H&M, you will play a key role in creating an outstanding customer experience. You will welcome customers, guide them through the store, and support them in finding what they need while showcasing our products.Key ResponsibilitiesShare your fashion and product knowledge...