Customer Service Specialist

24 hours ago


Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

We are seeking a talented Customer Service Specialist to join our team at Rotterdam Innovation City. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on resolving technical issues and inquiries through phone, email, and other communication channels.

Key Responsibilities:

  • Providing first-line technical support to international customers mainly via phone and email.
  • Using troubleshooting experience and available resources to resolve customer issues.
  • Reporting on and following up on any defects that are found.
  • Escalating issues to RnD and Second Line when necessary.
  • Developing strong relationships with internal departments and communicating with people at all levels of the organization.
  • Supporting other parts of the organization with questions about Quinyx's products and customers.

Requirements:

  • Service oriented with a customer-focused mindset.
  • Analytical and a "people person" with a great, humble attitude.
  • Self-motivating with the ability to multitask, prioritize, and strong time management skills.
  • A true team player with a willingness to share knowledge and experience.
  • Strong written and verbal communication skills.

About Us:

We value passion, creativity, quality, and simplicity. You'll be given the opportunity to make an impact and directly contribute to our success, bring new ideas and have full ownership of your area.

We promote and encourage a healthy lifestyle with flexible work hours and latest tools, enhanced vacation allowance, gym membership contribution, and the chance to participate in our well-known yearly ugly Xmas sweater competition



  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    CORPORATION SERVICE COMPANY (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA.About the RoleWe are seeking a Customer Service Representative to join our Digital Brand Services team. As a key member of our customer-facing team, you will be responsible for delivering exceptional client service by responding...


  • Stockholm, Stockholm, Sweden Minnovation International Full time

    **Job Overview**We're seeking a Customer Service Specialist with a passion for electric vehicles to join our dynamic team at Minnovation International. This exciting opportunity offers the chance to make a meaningful impact in the sustainable transportation space.**Responsibilities Include:**Delivering exceptional customer service and support within our...


  • Stockholm, Stockholm, Sweden Blu Selection Full time

    We are looking for a highly skilled and experienced Online Payment Support Specialist to join our international team as a Customer Service Specialist. In this role, you will be responsible for providing top-notch support to our clients' customers, working on projects with top prestigious brands worldwide.Your key responsibilities will include:Providing...


  • Stockholm, Stockholm, Sweden MB Services Full time

    About MB ServicesAt MB Services, we are one of the fastest-growing outsourcing companies in Dubai, specializing in customer care services and back-office processes for global leaders. With a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and establish ourselves as an industry...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Qred AB is a leading provider of financial services on a mission to simplify access to financing for small businesses across northern Europe. Our innovative solutions aim to enable growth for entrepreneurs.About the PositionThis role involves managing inbound customer issues via phone, chat, and email. You will take full ownership of the customer's...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    Job SummaryWe are seeking a highly skilled Professional Client Care Specialist to join our team. As a Professional Client Care Specialist, you will be responsible for delivering exceptional customer service by responding promptly and accurately to client inquiries via multiple communication channels.You will help customers manage a portfolio of domain names...


  • Stockholm, Stockholm, Sweden SAVR Full time

    What We OfferWe appreciate your expertise and contribution from day one. Being part of a team with ownership for their own work is key to our success. Our Customer Experience Specialist - Financial Services role offers:Opportunities to GrowPlenty of opportunities to grow and develop your skills.Additional PerksEmployee stock options.A competitive salary...


  • Stockholm, Stockholm, Sweden Blu Selection Full time

    Are you passionate about delivering exceptional customer service? Do you have a strong passion for resolving complex issues and providing world-class support? We are looking for a highly skilled and motivated Customer Service Representative to join our team as an Online Payment Platform Support Specialist. In this role, you will be responsible for providing...


  • Stockholm, Stockholm, Sweden Blu Selection Full time

    Customer Service Job DescriptionWe are seeking a highly skilled and dedicated Customer Specialist to join our team in Athens. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients via various channels.Your responsibilities will include assisting with customer queries, handling tasks such...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    Transcom AB Stockholm is a global specialist in customer service and customer satisfaction. As a Team Leader for our premium car brand client, you will be part of our dynamic team working in Stockholm.Your primary responsibility will be to manage the team's performance, ensure team members receive the necessary coaching from Lead CSRs, and drive KPIs and new...


  • Stockholm, Stockholm, Sweden A-hub Sweden Full time

    About the RoleWe are seeking a part-time Customer Service Agent to support our Central Europe markets. You will be the first point of contact for customers, handling inquiries via phone and email.Your primary responsibility will be to provide exceptional customer service, responding to queries related to orders, products, stores, or loyalty programs within...


  • Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

    Rotterdam Innovation City is looking for a Financial Services Specialist to join our Finance department. As a key member of our revenue team, you will play a vital role in supporting our customers across the globe.Your primary responsibility will be to manage customer accounts and ensure timely payments. You will work closely with our Revenue Controllers to...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    Welcome to Corporation Service Company (CSC), a global leader in business, legal, and financial services.Job SummaryWe are seeking an experienced Client Support Specialist to join our Digital Brand Services team. As a key member of our customer-facing team, you will provide exceptional client service by responding promptly and accurately to client inquiries...


  • Stockholm, Stockholm, Sweden Vipas Full time

    Unlock New Opportunities as a Customs Operations Specialist at Vipas ABVipas AB, an innovative IT consulting company, is seeking a highly skilled Customs Operations Specialist to support the import/export processes and ensure compliance with local regulations in Sweden.The ideal candidate will execute daily customs activities handling operational issues in...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is seeking an Automated Customer Communication Specialist to help us develop a GFCP level capability for automated communication with customers. In this role, you will be responsible for gathering and summarizing scope requirements from various units within the company.Responsibilities:Work with representatives from Sanctions, KYC, TM, and FM units...


  • Stockholm, Stockholm, Sweden SAVR AB Full time

    Join our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.As a key player in our fast-paced startup, you will...


  • Stockholm, Stockholm, Sweden Mogotel Full time

    Customer Service Expert WantedWe are seeking a seasoned Customer Service expert to join our team as a Front Office Manager at our new hotel in Stockholm. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and ensuring seamless guest interactions.Your primary responsibilities will...


  • Stockholm, Stockholm, Sweden SAVR Full time

    Role OverviewWe are seeking a highly motivated CX Expert to join our dynamic team. In this pivotal role, you will play a crucial part in ensuring our customers receive exceptional support and service.Key ResponsibilitiesEngage with customers through live chat, email, and phone to provide timely and effective solutions to their inquiries.Collaborate with...

  • Customs Specialist

    24 hours ago


    Stockholm, Stockholm, Sweden Vipas Full time

    Job DescriptionWe are seeking a skilled Customs Specialist to join our team at Vipas AB.About the Role:This is an exciting opportunity for a trade compliance professional to support our import/export processes and ensure seamless compliance with local regulations in Sweden.Key Responsibilities:Resolving operational issues related to imports and...


  • Stockholm, Stockholm, Sweden Chanel, Inc. Full time

    We are seeking a Customer Service Professional to join our team in Stockholm. This is a full-time role that involves providing exceptional client service, product knowledge, and care to ensure strong client relationships and brand loyalty.The successful candidate will be responsible for acquiring and applying high standards of product knowledge and selling...