Digital Customer Service Specialist

3 days ago


Stockholm, Stockholm, Sweden Transcom AB Full time

Your Role as an E-commerce Support Representative

You will play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey. Your goal will be to ensure customer satisfaction from purchase to delivery and beyond.

To achieve this, you will actively listen, empathise, and engage with customers, offering tailored solutions, advice, and information. You will need to have excellent communication skills, with the ability to build rapport and provide quick and effective solutions to problems.

We are looking for individuals who are positive, resilient, and able to handle challenging customer interactions gracefully. If you have intermediate English (B2+) – both written and spoken, and native or fluent Finnish, we want to hear from you.

Required Skills and Qualifications

  • Intermediate English (B2+)
  • Native or fluent in Finnish
  • Previous customer service experience, especially within retail, e-commerce, or any customer-focused role
  • Excellent communication skills with an ability to empathise and build rapport
  • Positive attitude, resilience, and ability to handle challenging customer interactions
  • Good problem-solving skills, with the creativity to offer quick and effective solutions
  • Ability to multitask comfortably in a fast-paced environment
  • Genuine interest in providing outstanding customer experiences


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    The ideal candidate will have a passion for delivering excellent customer service and a strong understanding of the technology and internet/web services industry. In this role, you will work directly with enterprise B2B clients and partner with our internal teams at CSC to provide support that ensures our client's domain portfolios and digital assets are...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    About the RoleWe're looking for a Customer Service Expert to join our team! As a Client Service Partner, you will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide...


  • Stockholm, Stockholm, Sweden Novacura Full time

    About the JobNovacura is seeking a Digital Transformation Specialist to help businesses work smarter and faster by developing innovative solutions using Novacura Flow—our powerful low-code platform.The platform enables organizations to build custom applications with minimal coding, enhancing efficiency and flexibility. With integrations to leading ERP...


  • Stockholm, Stockholm, Sweden Traka (Assa Abloy) Full time

    We are looking for a highly motivated Digital Access Solutions Specialist to join our team in Stockholm, Sweden. As a key member of our software development team, you will be responsible for designing, developing, and deploying digital access solutions for our Electronic Access Control systems.Your primary focus will be on developing high-quality digital...


  • Stockholm, Stockholm, Sweden Minnovation International Full time

    Company Overview:Minnovation International is a forward-thinking organization dedicated to providing innovative transportation solutions that align with our customers' needs and values.Job Description:We are seeking a highly skilled Part Time Product Advisor to join our team. The ideal candidate will have a proven history of delivering exceptional customer...


  • Stockholm, Stockholm, Sweden DigitalTolk Full time

    About the CompanyDigitalTolk is a growth company that offers Interpretation-as-a-Service to our interpreters, users, and customers. We have already received numerous awards and prizes for our approach to a societal challenge, and we are looking for a highly skilled Digital Services Coordinator to join our team.Job DescriptionWe are seeking an experienced...

  • Client Service Liaison

    20 hours ago


    Stockholm, Stockholm, Sweden Corporation Service Company Full time

    About the RoleThe Global Customer Support Specialist will play a critical role in our company's mission to provide exceptional customer service. As a trusted partner for our clients, you will be responsible for developing and maintaining an in-depth understanding of our services, communicating industry changes and new product offerings, and identifying...


  • Stockholm, Stockholm, Sweden Telenor Sverige AB Full time

    Are you passionate about working with the newest technology in the market and continuously improving your skills? Are you motivated by supporting our corporate customers with top notch next generation network products on a local, Nordic and global scale? If you answered yes to these questions, then you might be the perfect candidate for our Nordic Service...


  • Stockholm, Stockholm, Sweden Precis Digital Full time

    Precis Digital is a leader in media buying, analytics & marketing science, creative and technology with a joint mission to help great companies thrive in the digital landscape.We are seeking a talented Channel Optimization Specialist to join our team. This individual will be responsible for delivering exceptional results and driving innovation in media...

  • Client Service Partner

    24 hours ago


    Stockholm, Stockholm, Sweden Corporation Service Company Full time

    Working Hours: Monday to Friday - 3 days in the officeAre you passionate about delivering excellent customer service?We are tooWe are currently hiring a Client Service Partner to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Partner, you will act...


  • Stockholm, Stockholm, Sweden Corporation Service Company Full time

    Job DescriptionWe are seeking a highly skilled Digital Brand Ambassador to join our team. As a key member of our global customer support team, you will be responsible for delivering exceptional client service by responding promptly and accurately to client inquiries via multiple communication channels.Your primary focus will be on building and maintaining...


  • Stockholm, Stockholm, Sweden Sinch Full time

    Backend Services SpecialistAbout Sinch:Sinch is a leader in customer communications. We help businesses like Google, Uber, and PayPal connect with their customers through mobile messaging, voice, and email.We believe in keeping things simple and making it happen. Our values drive us to "Dream Big", "Win Together", "Keep it simple", and "Make it Happen".Job...


  • Stockholm, Stockholm, Sweden StaffHost digital Full time

    Job OverviewWe are seeking a highly skilled Cybersecurity Strategy Consultant to join our team at StaffHost digital. As a Consulting Director, you will play a critical role in building and leading our cybersecurity consulting capability from the ground up.About the RoleIn this exciting opportunity, you will work closely with our clients to drive financial...


  • Stockholm, Stockholm, Sweden Mpya Digital Full time

    About UsAt Mpya Digital, we are a Stockholm-based esports data provider, founded in 2013. We distribute industry-leading esports data and technology across the globe, serving world-famous esports teams, search engines, and sportsbooks.We provide our customers with data APIs, data visualization iframes, and odds on top of which they can build the next...


  • Stockholm, Stockholm, Sweden Securitas Intelligent Services AB Full time

    About Securitas Intelligent Services ABSecuritas Intelligent Services AB is a leading provider of safety and security solutions, leveraging technology to create a safer world. Our innovative approach combines local expertise with global capabilities, making us a trusted partner for many of the world's best-known companies.We are seeking a highly skilled...

  • Customs Specialist

    5 days ago


    Stockholm, Stockholm, Sweden VIPAS AB Full time

    Join Our Team VIPAS AB as a Customs SpecialistLocation: LundStart Date: ASAPDo you have what it takes to thrive in the vibrant world of IT consulting?VIPAS AB, a burgeoning company, proudly invites you to embark on your next engaging project as our Customs Specialist.About VIPASImagine a world where your business technology perfectly aligns with your...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Social network you want to login/join with:Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced...


  • Stockholm, Stockholm, Sweden Workz Sweden AB Full time

    About SEB Kort: SEB Kort provides customer service in German and Swedish for corporate customers across the Nordic region.">Your Role: As a Customer Service Representative, you will work with corporate customers and handle inquiries via phone, email, and social media channels.">The Perfect Candidate: We are looking for someone who has a genuine passion for...


  • Stockholm, Stockholm, Sweden Planacy AB Full time

    Become a Key Player in Our Customer Success JourneyAs a Customer Success Specialist, you will be responsible for ensuring our customers achieve optimal results from our financial planning platform. You will work closely with customers to understand their business objectives, identify areas for improvement, and develop tailored solutions to meet their...

  • Digital Medieexpert

    4 days ago


    Stockholm, Stockholm, Sweden Wells Recruitment & Customer Success Full time

    Vi letar efter en driven och kommunikativ Account Manager som vill arbeta med digital marknadsföring. Som Account Manager hos Wells Recruitment & Customer Success ska du ha vad som krävs för att bli en topp-presterande medieförsäljare. Här har du möjlighet att utvecklas i en högpresterande organisation och forma din egen karriär.Krav på...