Customer Experience Agent for German Market
3 days ago
At Signmax, we pride ourselves on being a global e-commerce company certified by Great Place to Work. Our commitment to innovation, customer satisfaction, and social responsibility drives our mission to deliver an outstanding customer experience. With a focus on sustainability and growth, we aim to make a positive impact on our customers, employees, and the environment.
Job Opportunity
We are seeking a Customer Relations Agent to join our CX department, working towards the German market. As a key member of our team, you will play a vital role in fostering strong customer relationships and driving business growth. Your responsibilities will include responding to inquiries, managing quotes, placing orders, resolving complaints, and following up on previous purchases.
Key Responsibilities
* Customer contact via phone and email
* Quote management
* Order processing and follow-up
* Working towards the team's KPI and OKR
Requirements
We are looking for someone with experience in e-commerce, customer service, or sales, preferably in the German market. Fluent in German is a requirement, and proficiency in English is necessary. Speaking Swedish is considered a plus.
Benefits
The position includes a comprehensive benefits package, flexible working hours, and the opportunity to work in a dynamic and collaborative environment.
-
German-speaking Customer Service Specialist
3 days ago
Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full timeAbout the PositionAre you a service-oriented individual with experience in building and maintaining strong customer relationships? Do you enjoy communicating with customers via phone, email, and social media? Signmax is seeking a highly motivated Customer Relations Agent to join our multilingual team.About SignmaxSignmax is a global e-commerce company...
-
Customer Experience Strategist
13 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeAbout the JobWe are seeking a seasoned CX Manager to drive customer experience strategy and lead initiatives that foster customer loyalty and engagement.This role supports Volvo Trucks Europe and International Sales Areas, ideal for a dynamic individual who can balance high-level strategic vision with hands-on execution.Your MissionDevelop and implement the...
-
Customer Experience Representative
2 hours ago
Gothenburg, Västra Götaland, Sweden Dental24 Full timeCompany Overview:">Neoss offers innovative solutions that make dental treatments more reliable and cost-effective. Our products enable dental professionals to deliver predictable long-term results.">Your Future Role">We are seeking a Customer Experience Representative who will provide exceptional service to our customers. Daily tasks include answering...
-
Signmax Sales and Support Representative
3 days ago
Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full timeAbout UsSignmax is a leading global e-commerce company that has revolutionized the sign manufacturing industry since 2008. Our commitment to delivering an exceptional customer experience, combined with our dedication to social and environmental responsibility, sets us apart. Our multilingual team is passionate about fostering strong customer relationships...
-
Global Customer Ambassador
3 days ago
Gothenburg, Västra Götaland, Sweden AB Lindex Full timeIn this exciting role as a Customer Service Agent at AB Lindex, you will be responsible for delivering top-notch customer service experiences to our global clientele. Your primary objective will be to communicate effectively with customers through various channels, including social media, phone, chat, and email.You will work in close collaboration with...
-
Customer Experience Specialist
13 hours ago
Gothenburg, Västra Götaland, Sweden Incluso AB Full timeJob DescriptionIn this role, you will be responsible for delivering exceptional customer experiences across the shopping and ownership journey. As a brand ambassador, your primary focus is to consistently meet and exceed consumer expectations by providing personalized support via phone, email, chat, and social media.You will work closely with internal teams...
-
Global Marketing Director
1 day ago
Gothenburg, Västra Götaland, Sweden Your Talent AB Full timeAbout the RoleNord-Lock Group, a world-leading manufacturer of safe and reliable bolt-securing solutions, is seeking a seasoned Global Marketing Director to drive its global marketing and communications strategy. This high-visibility role involves leading the central Marketing and Communications team and overseeing both external and internal communications...
-
Transportation Experience Leader
13 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeAbout Volvo TrucksWe are a leading manufacturer of trucks and buses, committed to making modern life possible. Our mission is to create a sustainable transport industry, and we are seeking talented individuals to join our team as a Customer Experience Manager.In this role, you will be responsible for driving customer experience strategy and leading...
-
Customer Success Strategist
13 hours ago
Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran Full timeJob Title: Customer Success StrategistWe are seeking an experienced Customer Success Strategist to join our team at Micro-Star Netherlands Holding B.V., Sweden Branch Filial. As a key member of our sales team, you will be responsible for developing and executing customer success strategies, driving revenue growth, and ensuring high levels of customer...
-
Marketing Operations Executive
1 day ago
Gothenburg, Västra Götaland, Sweden Your Talent AB Full timeAbout the OpportunityNord-Lock Group is seeking a highly motivated Marketing Operations Executive to join our Marketing and Communications team. The ideal candidate will have 8+ years of experience in communications and B2B marketing, with at least 3 years in a leadership or managerial role, preferably within the industrial, manufacturing, or engineering...
-
Global Customer Advocate
13 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeJoin Our TeamWe are seeking a highly skilled CX Manager to join our team at Volvo Trucks. As a global leader in the trucking industry, we are committed to innovation and sustainability. In this role, you will drive customer experience strategy and lead initiatives that enhance customer loyalty and engagement.You will work closely with cross-functional teams...
-
Customer Success Leader
2 hours ago
Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran - Göteborg Full timeJob Description:We are looking for a highly motivated and experienced Account Manager to join our team in Göteborg, Sweden. As a key member of our sales organization, you will be responsible for driving business growth and revenue expansion through strategic account management.Key Responsibilities:Identify and pursue new business opportunities to drive...
-
Global Marketing Strategist
1 day ago
Gothenburg, Västra Götaland, Sweden Your Talent AB Full timeAbout the RoleWe are seeking a skilled Global Marketing Strategist to drive our global marketing and communications strategy, enhancing brand visibility, and creating impactful messaging together with our Business Units.In this high-visibility role, you will lead the central Marketing and Communications team and be responsible for Group Marketing, Digital...
-
Gothenburg, Västra Götaland, Sweden Perido AB Full timeCompany OverviewPerido AB is a consulting and recruitment company specializing in the white-collar sector. Our vision is to ensure that everyone thrives and feels engaged at work.As a key representative of the brand, you play a central role in fulfilling the company's promise and contributing to a positive impact on society.In this role, you will be...
-
Marketing Communications Director
1 day ago
Gothenburg, Västra Götaland, Sweden Your Talent AB Full timeAbout Nord-Lock GroupWe are a world leading manufacturer of safe and reliable bolt-securing solutions. Our innovative technologies include wedge locks, Superbolt tensioners, Boltight's hydraulic tensioning tools, and Expander system pivot pin assembly.We have a global sales organization and international partners providing customers with in-depth expertise...
-
Sales and Market Expert
1 day ago
Gothenburg, Västra Götaland, Sweden myneva Group Full timeJoin Our Journey to Shape the Future of Social CareWe are seeking a highly skilled Sales Representative – New Business to drive our expansion in the Swedish market. If you have a passion for social care and a proven track record in sales, we want to hear from you!\Your Key ResponsibilitiesDevelop Strategies: Create and implement plans to establish our...
-
Service Excellence Expert
4 days ago
Gothenburg, Västra Götaland, Sweden AB Lindex Full timeAs a Customer Service Agent at AB Lindex, you will be part of a talented team dedicated to delivering world-class customer experiences. Your role will involve interacting with customers via multiple channels, such as social media, phone, chat, and email, to address their queries and resolve any issues they may encounter.You will work closely with Customer...
-
Process Automation Strategist
2 hours ago
Gothenburg, Västra Götaland, Sweden GO MO Group AB Full timeAbout the Opportunity:We are looking for a passionate and driven individual who thrives on innovation and has a passion for building pioneering solutions. As our Head of Process Automation, you will have the opportunity to make a significant impact on the future of B2B marketing automation.You will be responsible for developing and implementing automation...
-
Gothenburg, Västra Götaland, Sweden SAAB Full timeSaab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 23,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.About This OpportunityAs a Senior Sales Director at Saab, you will be responsible for leading our...
-
Global Automotive Support Agent
13 hours ago
Gothenburg, Västra Götaland, Sweden Incluso AB Full timeAbout the RoleThis is an exciting opportunity to join Incluso AB as a full-time consultant in Gothenburg. As a Consumer Engagement Representative, you will play a crucial role in supporting our mission to improve society through exceptional customer experiences.Key responsibilities include communicating with consumers to understand their needs, escalating...