Customer Experience Representative

4 hours ago


Gothenburg, Västra Götaland, Sweden Dental24 Full time

Company Overview:

">

Neoss offers innovative solutions that make dental treatments more reliable and cost-effective. Our products enable dental professionals to deliver predictable long-term results.

">

Your Future Role

">

We are seeking a Customer Experience Representative who will provide exceptional service to our customers. Daily tasks include answering customer calls, emails, and resolving issues in a prompt and professional manner. This includes selling/placing orders for Neoss products, troubleshooting returns and warranties, and assisting the warehouse manager when required.

">

Key Responsibilities:

">
  1. ">
  2. Answering phone calls in a timely manner, providing support, and directing customers to the right person.">
  3. Process orders and provide product/technical support.">
  4. Process payments, answer questions about customer statements, and account balances.">
  5. Work on call campaigns to generate sales.">
  6. Support with inventory count in the warehouse.">
  7. Log all communication and activity into the CRM system.">
">

Requirements:

">

Fluency in English is required as this position supports the UK&I market. The working hours will match the customer service hours for the UK&I market entity, expected to be 9am to 6pm CET.

">

This role reports to the Marketing Manager UK&I and will be located in the Neoss Norden office in Gothenburg.



  • Gothenburg, Västra Götaland, Sweden Perido AB Full time

    Company OverviewPerido AB is a consulting and recruitment company specializing in the white-collar sector. Our vision is to ensure that everyone thrives and feels engaged at work.As a key representative of the brand, you play a central role in fulfilling the company's promise and contributing to a positive impact on society.In this role, you will be...


  • Gothenburg, Västra Götaland, Sweden Volvo Trucks Full time

    About the JobWe are seeking a seasoned CX Manager to drive customer experience strategy and lead initiatives that foster customer loyalty and engagement.This role supports Volvo Trucks Europe and International Sales Areas, ideal for a dynamic individual who can balance high-level strategic vision with hands-on execution.Your MissionDevelop and implement the...


  • Gothenburg, Västra Götaland, Sweden AB Lindex Full time

    At AB Lindex, we are on a mission to empower and inspire women everywhere. As a key player in our Customer Service Team, you will be responsible for delivering exceptional service experiences to our global customers. Your role is multifaceted, involving communication with customers through various channels, including social media, phone, chat, and email.Your...


  • Gothenburg, Västra Götaland, Sweden Incluso AB Full time

    Job DescriptionIn this role, you will be responsible for delivering exceptional customer experiences across the shopping and ownership journey. As a brand ambassador, your primary focus is to consistently meet and exceed consumer expectations by providing personalized support via phone, email, chat, and social media.You will work closely with internal teams...


  • Gothenburg, Västra Götaland, Sweden Incluso AB Full time

    Role OverviewWe are seeking a skilled Consumer Engagement Representative to join our team at Incluso AB. This role offers an excellent opportunity to develop your skills in customer care operations and make a meaningful contribution to our organization's success.As a key member of our team, you will provide exceptional customer experiences through...


  • Gothenburg, Västra Götaland, Sweden Arrow Electronics Full time

    Role OverviewWe are seeking a highly skilled sales professional to join our team as a Direct Sales Executive. This role will involve working with a talented and dynamic group of professionals, developing your sales skills and knowledge, and contributing to driving business growth.Main Responsibilities:Nurture and close new business opportunities in...


  • Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full time

    About SignmaxAt Signmax, we pride ourselves on being a global e-commerce company certified by Great Place to Work. Our commitment to innovation, customer satisfaction, and social responsibility drives our mission to deliver an outstanding customer experience. With a focus on sustainability and growth, we aim to make a positive impact on our customers,...


  • Gothenburg, Västra Götaland, Sweden Perido AB Full time

    Your Main ResponsibilitiesYour daily tasks include communicating with customers, primarily via phone but also through chat and email. You will listen to their needs, address their inquiries, and provide sustainable solutions with a high level of service—all to create a positive and professional customer experience. As a specialist, you are expected to have...


  • Gothenburg, Västra Götaland, Sweden Volvo Trucks Full time

    About Volvo TrucksWe are a leading manufacturer of trucks and buses, committed to making modern life possible. Our mission is to create a sustainable transport industry, and we are seeking talented individuals to join our team as a Customer Experience Manager.In this role, you will be responsible for driving customer experience strategy and leading...


  • Gothenburg, Västra Götaland, Sweden Volvo Trucks Full time

    Join Our TeamWe are seeking a highly skilled CX Manager to join our team at Volvo Trucks. As a global leader in the trucking industry, we are committed to innovation and sustainability. In this role, you will drive customer experience strategy and lead initiatives that enhance customer loyalty and engagement.You will work closely with cross-functional teams...


  • Gothenburg, Västra Götaland, Sweden Airpelago Full time

    As a Customer Success Manager at Airpelago, you will be responsible for ensuring our customers achieve their goals with our software solution. This involves providing expert training and support, identifying areas for improvement, and developing strategies to drive customer growth and loyalty.Key Skills and Qualifications:Technical degree in a related field...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    Company OverviewAt TN Sweden, we strive to create innovative solutions for our customers. Our team is passionate about designing user-friendly experiences that meet the needs of heavy infrastructure professionals.Job DescriptionWe are seeking a skilled Senior UX Designer to join our team in Gothenburg. As a key member of our design team, you will be...


  • Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran Full time

    Job Title: Customer Success StrategistWe are seeking an experienced Customer Success Strategist to join our team at Micro-Star Netherlands Holding B.V., Sweden Branch Filial. As a key member of our sales team, you will be responsible for developing and executing customer success strategies, driving revenue growth, and ensuring high levels of customer...


  • Gothenburg, Västra Götaland, Sweden AB Lindex Full time

    In this exciting role as a Customer Service Agent at AB Lindex, you will be responsible for delivering top-notch customer service experiences to our global clientele. Your primary objective will be to communicate effectively with customers through various channels, including social media, phone, chat, and email.You will work in close collaboration with...


  • Gothenburg, Västra Götaland, Sweden Airpelago Full time

    In this role, you will work closely with our customers to understand their needs and provide tailored support and guidance. Your expertise will help us improve our software solution, ensuring it meets the evolving demands of our users.Main Responsibilities:Deliver excellent customer service and supportAnalyze customer feedback and data to identify areas for...

  • Customer Success Lead

    4 hours ago


    Gothenburg, Västra Götaland, Sweden Airpelago Full time

    About Airpelago:As a leading provider of drone-based powerline inspection solutions, we are committed to delivering exceptional customer experiences. We believe that our customers' success is the key to our own growth and prosperity.Your role as a Customer Success Manager will be instrumental in driving this vision forward. You will work closely with our...


  • Gothenburg, Västra Götaland, Sweden Incluso AB Full time

    About the RoleThis is an exciting opportunity to join Incluso AB as a full-time consultant in Gothenburg. As a Consumer Engagement Representative, you will play a crucial role in supporting our mission to improve society through exceptional customer experiences.Key responsibilities include communicating with consumers to understand their needs, escalating...


  • Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full time

    About UsSignmax is a leading global e-commerce company that has revolutionized the sign manufacturing industry since 2008. Our commitment to delivering an exceptional customer experience, combined with our dedication to social and environmental responsibility, sets us apart. Our multilingual team is passionate about fostering strong customer relationships...


  • Gothenburg, Västra Götaland, Sweden Danfoss Full time

    Join Our Sales Team:We are currently seeking a skilled Sales Engineer to join our Sales Team in Sweden. As a Sales Engineer, you will play a critical role in driving new sales, developing our sales strategy, and maintaining excellent customer relationships.Key Tasks:Sales of energy-efficient solutions to Swedish building owners and district heating...


  • Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran - Göteborg Full time

    Job Description:We are looking for a highly motivated and experienced Account Manager to join our team in Göteborg, Sweden. As a key member of our sales organization, you will be responsible for driving business growth and revenue expansion through strategic account management.Key Responsibilities:Identify and pursue new business opportunities to drive...