Customer Success Lead

4 hours ago


Gothenburg, Västra Götaland, Sweden Airpelago Full time

About Airpelago:
As a leading provider of drone-based powerline inspection solutions, we are committed to delivering exceptional customer experiences. We believe that our customers' success is the key to our own growth and prosperity.

Your role as a Customer Success Manager will be instrumental in driving this vision forward. You will work closely with our users to understand their needs and provide them with the support and guidance required to get the most out of our software solution.

Key Responsibilities:

  • Ensure customer satisfaction through proactive engagement and issue resolution
  • Build and maintain strong relationships with customers to identify new opportunities for growth and development
  • Provide expert training and support to users, ensuring they can utilize our software effectively
  • Drive continuous improvement initiatives by analyzing user data and feedback
  • Develop and optimize processes to enhance the overall customer experience

What We're Looking For:

  • At least 3 years of education in a technical field
  • Experience working with SaaS services and customer success or support
  • Fluency in Swedish and English
  • Able to work from our headquarters in Gothenburg

We Offer:

  • A dynamic and fast-paced environment with opportunities for growth and development
  • A competitive compensation package
  • The chance to work with a cutting-edge technology solution

  • Customer Success Lead

    4 hours ago


    Gothenburg, Västra Götaland, Sweden Airpelago Full time

    Job OverviewAirpelago is seeking a Customer Success Lead to join our team in Gothenburg. As a key member of our organization, you will be responsible for ensuring customer satisfaction and building long-term relationships with our users.


  • Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran Full time

    Job Title: Customer Success StrategistWe are seeking an experienced Customer Success Strategist to join our team at Micro-Star Netherlands Holding B.V., Sweden Branch Filial. As a key member of our sales team, you will be responsible for developing and executing customer success strategies, driving revenue growth, and ensuring high levels of customer...


  • Gothenburg, Västra Götaland, Sweden Cerve Holding AB Full time

    About CerveOur mission at Cerve Holding AB is to empower a digitally-enabled global food system by making data accessible and transparent. By democratising data and fostering connectivity, we enable organisations to build innovative solutions that reduce waste, improve food security, drive growth and optimise operational efficiency.Job DescriptionWe're...


  • Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran - Göteborg Full time

    Job Description:We are looking for a highly motivated and experienced Account Manager to join our team in Göteborg, Sweden. As a key member of our sales organization, you will be responsible for driving business growth and revenue expansion through strategic account management.Key Responsibilities:Identify and pursue new business opportunities to drive...


  • Gothenburg, Västra Götaland, Sweden Arrow Electronics Full time

    Role OverviewWe are seeking a highly skilled sales professional to join our team as a Direct Sales Executive. This role will involve working with a talented and dynamic group of professionals, developing your sales skills and knowledge, and contributing to driving business growth.Main Responsibilities:Nurture and close new business opportunities in...


  • Gothenburg, Västra Götaland, Sweden Volvo Trucks Full time

    About the JobWe are seeking a seasoned CX Manager to drive customer experience strategy and lead initiatives that foster customer loyalty and engagement.This role supports Volvo Trucks Europe and International Sales Areas, ideal for a dynamic individual who can balance high-level strategic vision with hands-on execution.Your MissionDevelop and implement the...


  • Gothenburg, Västra Götaland, Sweden Recooty Full time

    We are seeking an experienced DC LAN Infrastructure Lead to join our team at Recooty. In this role, you will be responsible for overseeing the operation of our DC LAN infrastructure in our Gothenburg data center. This includes leading a team of 20 technicians and maintaining relationships with customer operational stakeholders.Your goal is to secure service...


  • Gothenburg, Västra Götaland, Sweden Carasent Full time

    Job DescriptionThe successful candidate will support our organization in selecting tools and discussing solutions with customers. They will also lead tech lead forums and competence development forums for our developers, providing a technical vision for the solution. Additionally, they will work with legacy systems, have experience with modernizing and...


  • Gothenburg, Västra Götaland, Sweden Fev Sverige AB Full time

    Job OverviewWe are seeking an experienced Mechanical Design Engineer to lead our system and mechanical component design efforts. This role involves designing innovative solutions in areas such as shafts, gears, clutches, park-lock, disconnect units, housings, and e-motor components.The successful candidate will propose and deliver engineering solutions that...


  • Gothenburg, Västra Götaland, Sweden Your Talent AB Full time

    About UsNord-Lock Group is a world leader in providing safe and reliable bolt-securing solutions. Our innovative technologies include wedge locks, Superbolt tensioners, Boltight hydraulic tensioning tools, and Expander system pivot pin assembly. With a global sales organization and international partners, we provide customers with in-depth expertise and...


  • Gothenburg, Västra Götaland, Sweden Volvo Business Services AB Full time

    About Volvo PentaVolvo Penta is a world-leading supplier of engines and complete drive systems for marine and industrial applications. We are part of the Volvo Group and offer a unique opportunity to work with cutting-edge technologies and collaborative teams.Job DescriptionWe are seeking an experienced Importer Service Development Lead to join our Importer...

  • Sales Strategy Lead

    4 days ago


    Gothenburg, Västra Götaland, Sweden SAAB AB Full time

    Role OverviewThis role is an excellent opportunity to contribute to the success of our organisation. As Commercial Manager, you will work closely with the Product Sales Responsible(s) (PSR) leading the bid core team. You will utilise your commercial expertise to help optimise our offers and identify potential business risks.The successful candidate will have...


  • Gothenburg, Västra Götaland, Sweden Techster Solutions Full time

    We are looking for a Lead Business Solutions Analyst to join our team at Techster Solutions. As an expert in business systems, you will play a key role in process optimization and improvement, mapping out current processes and customer journeys, identifying bottlenecks, and proposing optimizations that improve both system performance and business...


  • Gothenburg, Västra Götaland, Sweden EET Retail Full time

    EET Retail is a leading distributor of Consumer Electronics products in the Nordic region. We are seeking a Business Development Professional to join our team and drive sales growth in this dynamic market.Job DescriptionThis role involves developing and maintaining strong relationships with key retail customers, including major Swedish chains. The successful...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    Company OverviewAt TN Sweden, we strive to create innovative solutions for our customers. Our team is passionate about designing user-friendly experiences that meet the needs of heavy infrastructure professionals.Job DescriptionWe are seeking a skilled Senior UX Designer to join our team in Gothenburg. As a key member of our design team, you will be...

  • Senior Clinical Lead

    4 hours ago


    Gothenburg, Västra Götaland, Sweden Syneos Health, Inc. Full time

    About the Job:">We are seeking a highly skilled Clinical Trial Manager II/Sr CTM to join our team in Sweden.">This role will involve overseeing site management activities, ensuring patient safety, and maintaining regulatory compliance.">Your Key Responsibilities:">">Manage site interactions post-activation through site closeout.">Develop and implement risk...


  • Gothenburg, Västra Götaland, Sweden Airpelago Full time

    In this role, you will work closely with our customers to understand their needs and provide tailored support and guidance. Your expertise will help us improve our software solution, ensuring it meets the evolving demands of our users.Main Responsibilities:Deliver excellent customer service and supportAnalyze customer feedback and data to identify areas for...


  • Gothenburg, Västra Götaland, Sweden Volvo Trucks Full time

    Join Our TeamWe are seeking a highly skilled CX Manager to join our team at Volvo Trucks. As a global leader in the trucking industry, we are committed to innovation and sustainability. In this role, you will drive customer experience strategy and lead initiatives that enhance customer loyalty and engagement.You will work closely with cross-functional teams...

  • Sales Performance Lead

    15 hours ago


    Gothenburg, Västra Götaland, Sweden Micro-Star Netherlands Holding B V Sweden Bran Full time

    Job Title: Sales Performance LeadWe are seeking an experienced Sales Performance Lead to join our team at Micro-Star Netherlands Holding B.V., Sweden Branch Filial. As a key member of our sales team, you will be responsible for leading sales efforts, driving revenue growth, and developing high-performing sales strategies.Key Responsibilities:Sales Strategy:...


  • Gothenburg, Västra Götaland, Sweden Incluso AB Full time

    Job DescriptionIn this role, you will be responsible for delivering exceptional customer experiences across the shopping and ownership journey. As a brand ambassador, your primary focus is to consistently meet and exceed consumer expectations by providing personalized support via phone, email, chat, and social media.You will work closely with internal teams...