Importer Service Development Lead
1 day ago
About Volvo Penta
Volvo Penta is a world-leading supplier of engines and complete drive systems for marine and industrial applications. We are part of the Volvo Group and offer a unique opportunity to work with cutting-edge technologies and collaborative teams.
Job Description
We are seeking an experienced Importer Service Development Lead to join our Importer Service Market team. In this role, you will be responsible for developing and implementing service strategies to drive uptime and support customer success. You will work closely with importers, technicians, and other stakeholders to ensure seamless service delivery and identify opportunities for improvement.
Key Responsibilities
Your primary responsibilities will include:
- Developing and implementing service strategies to drive uptime and support customer success.
- Collaborating with importers, technicians, and other stakeholders to ensure seamless service delivery.
- Identifying opportunities for improvement and implementing changes to enhance service quality.
- Building strong relationships with customers and peers in your dedicated markets.
Requirements
To excel in this role, you will need:
- A strong background in technical education and experience as a technician or workshop manager.
- Excellent communication skills, both written and verbal, with the ability to share knowledge effectively.
- Familiarity with engines, drives, EVC-systems, and transmission engineering.
- Experience in workshop development and a passion for teaching and technology.
- The ability to thrive in a multicultural environment and communicate effectively in English (and optionally French and/or Arabic).
What We Offer
As an Importer Service Development Lead at Volvo Penta, you can expect:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- The chance to work on exciting projects that make a real impact in the marine and industrial industries.
- A dynamic and supportive work environment that values diversity, equity, and inclusion.
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