Customer Experience Specialist
15 hours ago
In this role, you will be responsible for delivering exceptional customer experiences across the shopping and ownership journey. As a brand ambassador, your primary focus is to consistently meet and exceed consumer expectations by providing personalized support via phone, email, chat, and social media.
You will work closely with internal teams to identify and propose activities that improve quality and efficiency in our processes. Additionally, you will coordinate towing and roadside services, manage lead generation, and prioritize customer feedback and feature requests.
We are seeking an individual who possesses excellent communication skills, both written and verbal, in Swedish and English. Previous experience in customer care operations and/or customer service from sales-oriented brands is highly valued.
The ideal candidate will be a humble and respectful team player, with a genuine interest in providing outstanding customer service. You will be eager to learn and adapt to new situations, while demonstrating strong problem-solving skills and a passion for people.
-
Customer Experience Strategist
15 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeAbout the JobWe are seeking a seasoned CX Manager to drive customer experience strategy and lead initiatives that foster customer loyalty and engagement.This role supports Volvo Trucks Europe and International Sales Areas, ideal for a dynamic individual who can balance high-level strategic vision with hands-on execution.Your MissionDevelop and implement the...
-
Gothenburg, Västra Götaland, Sweden Perido AB Full timeCompany OverviewPerido AB is a consulting and recruitment company specializing in the white-collar sector. Our vision is to ensure that everyone thrives and feels engaged at work.As a key representative of the brand, you play a central role in fulfilling the company's promise and contributing to a positive impact on society.In this role, you will be...
-
Customer Experience Representative
4 hours ago
Gothenburg, Västra Götaland, Sweden Dental24 Full timeCompany Overview:">Neoss offers innovative solutions that make dental treatments more reliable and cost-effective. Our products enable dental professionals to deliver predictable long-term results.">Your Future Role">We are seeking a Customer Experience Representative who will provide exceptional service to our customers. Daily tasks include answering...
-
Customer Growth Specialist
15 hours ago
Gothenburg, Västra Götaland, Sweden Eficode Full timeJob DescriptionEficode is a cutting-edge software development company that specializes in Cloud, DevOps, Agile, and Development. We help our customers transform into software-driven organizations by sharing our knowledge and expertise.We are now seeking a highly skilled Growth Account Manager to join our team. As a key member of our sales team, you will be...
-
Customer Experience Agent for German Market
3 days ago
Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full timeAbout SignmaxAt Signmax, we pride ourselves on being a global e-commerce company certified by Great Place to Work. Our commitment to innovation, customer satisfaction, and social responsibility drives our mission to deliver an outstanding customer experience. With a focus on sustainability and growth, we aim to make a positive impact on our customers,...
-
Customer Growth Specialist
4 hours ago
Gothenburg, Västra Götaland, Sweden Airpelago Full timeIn this role, you will work closely with our customers to understand their needs and provide tailored support and guidance. Your expertise will help us improve our software solution, ensuring it meets the evolving demands of our users.Main Responsibilities:Deliver excellent customer service and supportAnalyze customer feedback and data to identify areas for...
-
Global Customer Ambassador
3 days ago
Gothenburg, Västra Götaland, Sweden AB Lindex Full timeIn this exciting role as a Customer Service Agent at AB Lindex, you will be responsible for delivering top-notch customer service experiences to our global clientele. Your primary objective will be to communicate effectively with customers through various channels, including social media, phone, chat, and email.You will work in close collaboration with...
-
Customer Service Representative
4 days ago
Gothenburg, Västra Götaland, Sweden AB Lindex Full timeAt AB Lindex, we are on a mission to empower and inspire women everywhere. As a key player in our Customer Service Team, you will be responsible for delivering exceptional service experiences to our global customers. Your role is multifaceted, involving communication with customers through various channels, including social media, phone, chat, and email.Your...
-
Customer Experience Specialist
4 hours ago
Gothenburg, Västra Götaland, Sweden Polestar Full timePolestars ansats är att skapa en bättre värld genom vår innovation och teknologi. Som kundtjänstkonsult hos oss har du möjlighet att bidra till detta visionära mål. Ditt uppdrag kommer att bestå i att erbjuda exceptionell service åt våra kunder, bland annat genom telefon-, mejl- och chattkontakt.Vi söker dig som har erfarenhet av kundservice och...
-
Gothenburg, Västra Götaland, Sweden Perido AB Full timeYour Main ResponsibilitiesYour daily tasks include communicating with customers, primarily via phone but also through chat and email. You will listen to their needs, address their inquiries, and provide sustainable solutions with a high level of service—all to create a positive and professional customer experience. As a specialist, you are expected to have...
-
Technical Brand Experience Leader
15 hours ago
Gothenburg, Västra Götaland, Sweden Music Tribe Commercial MY Sdn. Bhd. Full timeAbout UsMusictribe Commercial MY Sdn. Bhd. is a forward-thinking company that seeks a talented FPGA Engineering Specialist to revolutionize the field of FPGA engineering and brand experience implementation and operation. The successful candidate will have a strong background in digital twin, simulation, and DFX, as well as automation and compliance...
-
German-speaking Customer Service Specialist
3 days ago
Gothenburg, Västra Götaland, Sweden KFX HR-partner Skandinavien AB Full timeAbout the PositionAre you a service-oriented individual with experience in building and maintaining strong customer relationships? Do you enjoy communicating with customers via phone, email, and social media? Signmax is seeking a highly motivated Customer Relations Agent to join our multilingual team.About SignmaxSignmax is a global e-commerce company...
-
Customer Success Specialist
15 hours ago
Gothenburg, Västra Götaland, Sweden Cerve Holding AB Full timeAbout CerveOur mission at Cerve Holding AB is to empower a digitally-enabled global food system by making data accessible and transparent. By democratising data and fostering connectivity, we enable organisations to build innovative solutions that reduce waste, improve food security, drive growth and optimise operational efficiency.Job DescriptionWe're...
-
Transportation Experience Leader
15 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeAbout Volvo TrucksWe are a leading manufacturer of trucks and buses, committed to making modern life possible. Our mission is to create a sustainable transport industry, and we are seeking talented individuals to join our team as a Customer Experience Manager.In this role, you will be responsible for driving customer experience strategy and leading...
-
SAP PPDS Implementation Specialist
4 hours ago
Gothenburg, Västra Götaland, Sweden Red Global Full timeJob DescriptionAt Red Global, we are seeking an experienced SAP PPDS Implementation Specialist to join our team. As a specialist in this field, you will be responsible for designing and implementing SAP ePPDS solutions for automotive clients.Key Responsibilities:Designing and implementing SAP ePPDS solutions for automotive clientsConducting workshops with...
-
Orthopaedic Product Specialist
15 hours ago
Gothenburg, Västra Götaland, Sweden Smith & Nephew Full timeAs an Orthopaedic Product Specialist at Smith+Nephew, you will play a critical role in supporting our customers and healthcare professionals to provide the best possible care for their patients. Your primary focus will be on developing and executing strategies to drive sales growth and improve customer satisfaction in the Gothenburg region.Key...
-
Global Customer Advocate
15 hours ago
Gothenburg, Västra Götaland, Sweden Volvo Trucks Full timeJoin Our TeamWe are seeking a highly skilled CX Manager to join our team at Volvo Trucks. As a global leader in the trucking industry, we are committed to innovation and sustainability. In this role, you will drive customer experience strategy and lead initiatives that enhance customer loyalty and engagement.You will work closely with cross-functional teams...
-
User Experience Coordinator
4 hours ago
Gothenburg, Västra Götaland, Sweden Airpelago Full timeAs a Customer Success Manager at Airpelago, you will be responsible for ensuring our customers achieve their goals with our software solution. This involves providing expert training and support, identifying areas for improvement, and developing strategies to drive customer growth and loyalty.Key Skills and Qualifications:Technical degree in a related field...
-
Tech Innovation Specialist
15 hours ago
Gothenburg, Västra Götaland, Sweden ARNVIND GROUP Full timePioneering Tech Solutions for Autonomous DrivingWe are seeking an experienced Tech Innovation Specialist to join our team at ARNVIND GROUP. Our customer is a leading software company pushing the boundaries of Autonomous Driving technology.This exciting opportunity allows you to work on cutting-edge projects, collaborating with a global team of experts. As a...
-
Business Development Specialist
4 days ago
Gothenburg, Västra Götaland, Sweden Columbus - Göteborg Full timeAt Columbus, we are committed to delivering top-tier industry-specific solutions that unleash the full potential of our customers' digital businesses. We are seeking a Business Development Specialist to join our team in Göteborg and contribute to our pre-sales efforts.The ideal candidate will have a Bachelor's or Master's Degree in a relevant field combined...