Customer Service Representative
4 days ago
At AB Lindex, we are on a mission to empower and inspire women everywhere. As a key player in our Customer Service Team, you will be responsible for delivering exceptional service experiences to our global customers. Your role is multifaceted, involving communication with customers through various channels, including social media, phone, chat, and email.
Your primary focus will be on resolving customer inquiries and issues efficiently, while also providing support to both customers and stores. You will collaborate closely with Customer Service Specialists to ensure seamless communication and outstanding customer experiences. Additionally, you will have the opportunity to analyze customer feedback and take necessary actions to drive business growth.
We are looking for a highly motivated individual who possesses excellent communication skills and can adapt to different tone of voice requirements across various channels. If you enjoy working in a dynamic environment where no two days are alike, and you're passionate about continuous learning and improvement, then this role might be perfect for you.
- Previous experience in customer-facing roles
- Excellent communication and problem-solving skills
- Able to learn new systems and technologies quickly
- Fluency in Swedish and English, both spoken and written
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