Client Services Expert
4 hours ago
Role Summary:
">We are looking for a Customer Experience Representative to provide outstanding customer service and support to our clients. As a key member of our team, you will be responsible for answering customer calls, emails, and resolving issues in a prompt and professional manner.
">Responsibilities:
">- ">
- Deliver exceptional customer service through phone and email interactions.">
- Process orders and ensure timely delivery of Neoss products.">
- Resolve customer inquiries and billing concerns efficiently.">
- Support the warehouse manager with inventory management and other tasks.">
- Log all customer interactions in the CRM system.">
Requirements:
">To succeed in this role, you must have excellent communication skills, fluency in English, and experience in customer-facing positions.
">The working hours for this position will align with the customer service hours for the UK&I market entity.
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