Service Excellence Expert

4 days ago


Gothenburg, Västra Götaland, Sweden AB Lindex Full time

As a Customer Service Agent at AB Lindex, you will be part of a talented team dedicated to delivering world-class customer experiences. Your role will involve interacting with customers via multiple channels, such as social media, phone, chat, and email, to address their queries and resolve any issues they may encounter.

You will work closely with Customer Service Specialists to ensure that all customer interactions are handled professionally and efficiently. Your analytical skills will come into play as you analyze customer feedback and implement actions to drive business growth.

We value teamwork and believe that collaboration is key to success. As a Customer Service Agent, you will have the opportunity to contribute to a positive and inclusive work environment where everyone feels valued and supported.

  • Proven track record in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to learn and adapt quickly
  • Fluency in Swedish and English, both spoken and written


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