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Customer Success Expert
4 days ago
- Manage and develop own customer portfolio by proactively reaching out and driving additional sales efforts through phone and Teams meetings.
- Prioritize customer activities by effectively segmenting the customer base.
- Develop and strengthen customer relationships, by acting as a trusted advisor with key stakeholders.
- Proactively address churn indicators to prevent termination requests.
- Address contract-related issues and termination requests.
In this role, you will have the opportunity to work closely with other departments to optimize results and continuously inform and educate customers about new products and services.
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Customer Success Expert
7 days ago
Stockholm, Stockholm, Sweden Qred Holding AB Full timeQred Holding AB is a fast-growing fintech scale-up bank, empowering entrepreneurs and revolutionizing the financial industry. As a Danish-speaking Customer Success Expert, you will play a vital role in driving customer satisfaction and loyalty.About QredWe are a well-capitalized, founder-led company with a flat organization, characterized by fast decisions...
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Customer Success Experter
3 days ago
Stockholm, Stockholm, Sweden Onelab Full timeOneLabs vision är att bli det ledande hälsotech-företaget som revolutionerar företagsvården. Vi ser oss själva som en partner för våra kunder och arbetar nära dem för att säkerställa att de får all den support och service de behöver.Vårt team består av erfarna experter inom kundservice som har lång erfarenhet från SaaS-branschen. Vi söker...
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Customer Success Strategist
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is looking for a Customer Success Strategist to drive business value and satisfaction for our clients. In this role, you will be responsible for developing and executing strategies to achieve customer success and retention.About the Role:Work closely with senior stakeholders to understand customer needs and develop tailored solutions to meet these...
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Customer Success Strategist
2 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeRole OverviewMentimeter is an engagement platform that revolutionizes presentations by turning them into conversations.We achieve this through real-time interactivity and clear visualizations, helping individuals participate, engage, and become more productive.Our mission is to empower leaders to adopt a collaborative mindset, driving successful outcomes...
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Customer Success Strategist
2 days ago
Stockholm, Stockholm, Sweden Autodesk, Inc. Full timeRole OverviewThe Customer Success Strategist will play a pivotal role in driving the realization of customer value through the Enterprise Business Agreement, ensuring both the customer and Autodesk derive optimal benefits.This strategic position involves owning and driving continuous post-sale account management and program execution to maximize customer...
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Portfolio Manager for Customer Success
2 days ago
Stockholm, Stockholm, Sweden CatalystOne Solutions Full timeRole Overview:The Customer Success Manager plays a critical role in driving business outcomes and achieving success for CatalystOne Solutions. The successful candidate will be responsible for managing a portfolio of customers across various industries and company sizes.Key Responsibilities:Proactively managing a portfolio of customers.Leading strategic...
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Customer Success Manager Professional
2 days ago
Stockholm, Stockholm, Sweden CatalystOne Solutions Full timeCustomer Success ManagerCatalystOne Solutions seeks a skilled and experienced Customer Success Manager to join our team in Oslo, Norway. Our Customer Success Team spans the Scandinavian countries and focuses on delivering exceptional customer experiences. As a key member of our team, you will be responsible for building long-term relationships with our...
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Customer Success Strategist
4 days ago
Stockholm, Stockholm, Sweden Proposales AB Full timeAt Proposales AB, we're transforming the way hotels craft and distribute business proposals. Our ambitious journey is disrupting the status quo with a product that fundamentally transforms the daily workflow for our clients.We seek a customer-focused professional who excels at creating 'aha' moments to join our growing Client Engagement team. You'll play a...
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Client Success Expert
5 days ago
Stockholm, Stockholm, Sweden Liberty Towers Full timeWe are looking for a highly skilled Client Success Expert to join our team at Liberty Towers. This role involves leading client relationships and service management functions, ensuring seamless service delivery and strategic account planning.The ideal candidate will have experience in customer success, service management, or account management, preferably in...
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Customer Success Strategy Specialist
1 day ago
Stockholm, Stockholm, Sweden Cepheo Full timeWe foster business success through strategic partnerships and innovative technology solutions.Senior Consultant Customer Engagement & Power PlatformAs a trusted partner, Cepheo helps businesses adapt to change by providing expert guidance on leveraging technology and data. Our extensive experience in implementing industry-specific solutions has earned us a...
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Client Success Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is seeking a seasoned professional to join our team as a Senior Customer Success Manager. This individual will be responsible for owning and expanding strategic client portfolios, developing and executing advanced client success strategies, and collaborating with cross-functional teams to drive innovation.Responsibilities:Grow enterprise-level...
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Customer Success Professional
4 days ago
Stockholm, Stockholm, Sweden Optimizely Full timeTransforming Businesses through Customer SuccessAbout the JobWe're seeking a highly skilled Customer Success Manager to join our team at Optimizely.The ideal candidate will have 3+ years of experience in a related function with direct customer contact and engagement experience, preferably at a SaaS- or PaaS-based company.As a Customer Success Manager, you...
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Customer Success Strategist
3 days ago
Stockholm, Stockholm, Sweden Rsgroup Full timeRSGROUP is seeking a Customer Success Strategist to join its team in the Stockholm area. As a Customer Success Strategist, you will drive business growth by building strong, value-driven partnerships with high-potential customers. In this role, you will deliver personalized account management, identifying customer needs and aligning solutions from our...
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Customer Success Strategist
5 days ago
Stockholm, Stockholm, Sweden Mynewsdesk Full time**Mynewsdesk: A Leader in PR Platform Solutions**We are seeking a highly skilled Customer Success Strategist to join our team of passionate professionals dedicated to client success.This is an exciting opportunity to make a significant impact and work with our customers in the DACH region. As a Customer Success Strategist, you will own the entire...
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Strategic Customer Success Director
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the Role:The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team, playing a crucial part in Celonis' growth strategy.As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers, typically 1-3 G2K clients.You will lead extensive teams of Celonis experts to ensure...
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Customer Success Strategist
4 days ago
Stockholm, Stockholm, Sweden Rotterdam Innovation City Full timeAt Rotterdam Innovation City, we are seeking a seasoned Customer Success Strategist to spearhead our customer marketing initiatives. This key leadership role will focus on cultivating a thriving community that drives brand loyalty and advocacy.About the Role:You will design and implement programs to engage customers, create referral and advocacy programs,...
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Customer Success Advocate
2 days ago
Stockholm, Stockholm, Sweden Learnster Full timeEmpowering Employees through Learning and DevelopmentAs a Customer Success Manager at Learnster, you'll be responsible for driving business results through employee empowerment. You'll work closely with our customers to understand their needs and develop customized solutions.Key ResponsibilitiesDevelop and implement customer success plans to drive business...
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Customer Success Leader
5 days ago
Stockholm, Stockholm, Sweden ENGINEERINGUK Full timeCustomer Success Leader PositionWe are seeking a Customer Success Leader to join our team at ENGINEERINGUK in the Stockholm area. As a Customer Success Leader, you will be responsible for ensuring that our customers achieve their goals and objectives through the effective deployment of our value and technical propositions.Your primary objective will be to...
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Customer Success Director
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a highly skilled Customer Success Director to join our team at TN Sweden in Stockholm. As a vital member of our customer-facing team, you will manage the entire customer lifecycle, emphasizing business outcomes and ensuring value realization in high-value named accounts post-sale.About the RoleOur ideal candidate will drive customer adoption...
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Customer Success Professional
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full time**Company Overview**Pocketlaw is an AI legal tech company reimagining legal work for every team. We enable companies to centralise legal processes and automate contract management through intuitive tools, automation, and AI.**Job Description**We are seeking a driven and proactive Customer Success Manager to join our growing commercial team. This role is...