Technical Support Specialist

3 weeks ago


Stockholm, Stockholm, Sweden emagine Consulting Full time

We are seeking a skilled IT professional for a long-term contract at emagine Consulting.

Job Responsibilities:

As a Support Technician, you will be the front line for technical improvements, including desktop support, troubleshooting hardware and software issues.

You will perform IT-related tasks for the on and off-boarding process, such as PC build-out, dev kit setup, and other related tasks.

Key Requirements:

• IT Operations/Engineering experience

• Service-minded, positive, and can-do attitude

• Experience with an ITIL process-based helpdesk system

• Knowledge of client hardware for setup, optimization, and troubleshooting

• Extensive knowledge of authentication issues and resolutions

• Knowledge of basic network issues and resolutions

• Knowledge of printing and common issues

Nice to Have:

• IT Operations/Engineering experience with a Game Studio

• Experience writing code/scripts in C# or PowerShell



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