Technical Support Specialist
3 weeks ago
We are seeking a skilled IT professional for a long-term contract at emagine Consulting.
Job Responsibilities:
As a Support Technician, you will be the front line for technical improvements, including desktop support, troubleshooting hardware and software issues.
You will perform IT-related tasks for the on and off-boarding process, such as PC build-out, dev kit setup, and other related tasks.
Key Requirements:
• IT Operations/Engineering experience
• Service-minded, positive, and can-do attitude
• Experience with an ITIL process-based helpdesk system
• Knowledge of client hardware for setup, optimization, and troubleshooting
• Extensive knowledge of authentication issues and resolutions
• Knowledge of basic network issues and resolutions
• Knowledge of printing and common issues
Nice to Have:
• IT Operations/Engineering experience with a Game Studio
• Experience writing code/scripts in C# or PowerShell
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