
Enterprise Account Strategist
1 day ago
Mentimeter is an innovative company dedicated to creating engaging experiences for individuals and organizations. Our goal is to turn presentations into conversations by providing a real-time engagement tool that gets people to participate, engage, and become more productive.
Job Description
The Senior Customer Success Manager will be responsible for managing a book of Key Accounts with full responsibility for driving successful adoption & usage, ensuring the customer achieves the desired value of Mentimeter. This involves helping Enterprise customers develop successful onboarding, roll-out, and training strategies by working closely with C-level stakeholders and key influencers in various departments/teams/regions.
Required Skills and Qualifications
We are looking for a motivated and experienced Senior Customer Success Manager who possesses strong technical knowledge to independently lead discussions with customers on security-related inquiries and provide appropriate support as needed. Additionally, the ideal candidate should have a proven track record in successfully addressing C-suite executives with a structured and proactive approach to drive continuous dialogues, as well as excellent data knowledge and strong data-drivenness.
Benefits
We offer a competitive compensation package, including a non-commission based salary model, which has proven to be very successful and appreciated across the team. As part of our diverse and inclusive company, we believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter.
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