Customer Service Representative

4 weeks ago


Malmo, Skåne, Sweden Boozt Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Customer Service Team as a Customer Service Agent.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and chat, ensuring a seamless and personalized experience.
  • Be a product expert, offering detailed information on fashion, kids, sports, beauty, and home products.
  • Collaborate with colleagues to resolve customer inquiries and provide solutions.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements
  • Fluency in Swedish, Danish, Norwegian, or Finnish, with excellent English language skills.
  • Previous experience in the service industry, with a strong focus on customer satisfaction.
  • Excellent communication and problem-solving skills, with a passion for delivering top-notch service.
  • Able to work in a dynamic and fast-paced environment, with a strong sense of adaptability.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development within a leading e-commerce company.
  • A collaborative and inclusive work environment, with a focus on teamwork and innovation.
  • A comprehensive training program to ensure success in the role.
About Us

Boozt is a leading e-commerce player in the Nordics, offering a wide range of products and services to our customers. We are committed to delivering exceptional customer experiences and building a vibrant and inclusive workplace culture.



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