Customer Service Representative Norway

2 weeks ago


Malmo, Skåne, Sweden Univar Solutions Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Malmö, Sweden. As a key member of our customer support team, you will be responsible for providing exceptional service to our Norwegian and Danish customers.

Key Responsibilities

  • Register customer orders in the SAP system
  • Deliver follow-up on customer orders
  • Handle incoming calls and emails from B2B customers
  • Guide customers through their tickets and resolve issues
  • Handle reimbursements and complaints

Requirements

  • Experience in customer support or a related field
  • Proficiency in Norwegian, Danish, or Swedish, with a strong command of English
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and problem-solving skills

About Univar Solutions

Univar Solutions is a leading global distributor of chemicals and ingredients that are essential to the safety, health, and wellbeing of our daily lives. We offer a Total Rewards package that includes market-aligned pay and incentives, as well as diverse benefits offerings to support our employees' physical, emotional, and financial wellbeing.

Our Culture

We are committed to a diverse workforce and a culture of inclusion. We believe that our unique experiences, perspectives, and expertise are the foundation of our success, and we strive to create a workplace that is welcoming and inclusive for all.



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