Finnish Speaking Customer Service Representative

1 week ago


Malmo, Skåne, Sweden Boozt Full time
About the Role

We are seeking a highly skilled and customer-focused Finnish Speaking Customer Service Agent to join our dynamic team at Boozt. As a key member of our Customer Service Team, you will be responsible for providing top-notch service to our customers via phone, email, or chat.

Key Responsibilities
  • Provide exceptional customer service, resolving inquiries and issues in a timely and professional manner.
  • Be an expert in product information, styling tips, stock status, shipping details, payment queries, and campaign errands.
  • Collaborate with our trainers to develop and implement effective solutions to customer issues.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements
  • Fluent in Finnish and English, with excellent communication and problem-solving skills.
  • Previous experience in the service industry, with a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a focus on accuracy and attention to detail.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
What We Offer
  • Full-time temporary employment for an initial 12 months, with the possibility of a permanent position.
  • A dynamic and international work environment, with opportunities for growth and development.
  • A comprehensive training program to support your success in the role.
  • A competitive salary and benefits package, including a generous employee discount.
About Us

Boozt is a leading e-commerce player in the Nordics, offering a wide range of products to our customers. We are committed to providing an exceptional customer experience, and we are seeking talented individuals to join our team.

We are an equal opportunity employer, embracing diversity and inclusiveness in our workplace. If you are passionate about delivering exceptional customer service and have a strong desire to grow and develop with our company, we encourage you to apply for this exciting opportunity.



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