Customer Service Representative

2 weeks ago


Malmo, Skåne, Sweden Boozt Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Agent to join our dynamic team at Boozt. As a key member of our customer service team, you will be responsible for providing top-notch service to our customers via phone, email, or chat.

Key Responsibilities
  • Provide expert support to customers on product information, styling tips, stock status, shipping details, payment queries, and campaign errands.
  • Be the company's eyes and ears, ensuring seamless communication and resolving customer issues efficiently.
  • Work collaboratively with our trainers to develop and implement effective solutions to customer inquiries.
Requirements
  • Fluency in one of the following languages: Swedish, Danish, Norwegian, or Finnish.
  • Excellent communication skills, with the ability to connect with people from diverse backgrounds.
  • Problem-solving skills, with a focus on exceeding customer expectations.
  • Previous experience in the service industry is a plus.
What We Offer
  • Full-time temporary employment for an initial 12 months, with the possibility of a permanent position.
  • A dynamic and international work environment, with opportunities for growth and development.
  • A generous employee discount and wellness allowance.
About Us

Boozt is one of the leading e-commerce players in the Nordics, offering a wide range of fashion, kids, sports, beauty, and home products. We value diversity and inclusiveness, and our team consists of over 1100 employees from more than 38 nationalities.



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