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Customer Journey Manager
4 hours ago
Rollen innefattar:
- Ansvara för kundresan från signerat kundavtal, inklusive onboardning av nya kunder och leveranskoordinering.
- Optimera processer genom att använda digitala system för effektivisering och strukturering av arbetsflöden.
- Maximera försäljningspotentialen genom att arbeta tillsammans med Business Operations och Kundservice.
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Customer Journey Director
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeAt H&M Group, we believe that customer journeys are essential to driving customer loyalty and engagement. As our Customer Journey Director, you will be responsible for creating clear consumer journeys that maximize organic traffic and sales.The ideal candidate will have a deep understanding of customer behavior, market trends, and digital technologies. They...
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Customer Journey Optimizer
4 days ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full timeAs a Customer Journey Optimizer at If Skadeforsikring, you will have the opportunity to work with cutting-edge technology and data platforms to drive business growth and improve customer experiences. You will work closely with cross-functional teams to identify opportunities and challenges, and develop solutions to improve customer journeys.">Key...
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Data-Driven Customer Journey Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is seeking a Data-Driven Customer Journey Expert to join our analytics team. As a key member of our team, you'll be responsible for analyzing customer data to understand behavior and preferences, and developing strategies to enhance the customer journey.Key Responsibilities:Analyze customer data to understand behavior and preferencesDevelop and...
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Customer Experience Manager
4 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Manager to join our team at Merkle Sweden. As a key member of our Strategy and Consulting team, you will be responsible for designing and implementing customer-centric strategies that drive growth and engagement.Your primary focus will be on helping clients develop comprehensive customer...
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Sales Journey Coordinator
1 day ago
Stockholm, Stockholm, Sweden Scania Nederland B.V. Full timeSales EnablementWe are seeking a highly motivated and experienced professional to take on the role of Journey Lead for our Solution Sales Journey. As Journey Lead, you will be responsible for developing and implementing effective sales strategies to drive business growth and improve customer satisfaction.You will work closely with our sales team,...
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Seamless Online Journey Consultant
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeRequired Skills:To excel in this role, you'll need:1-3 years of experience working with similar tasksPrevious experience with content management systems (CMS)Expertise in data-driven approachesKnowledge on how to set requirements to optimize the user journeyExperience with backlog managementProject management skillsAdditionally, you should have experience...
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Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:At TN Sweden, we're seeking a highly skilled Customer Experience Manager to spearhead the development of our B2B platforms. As the driving force behind this project, you'll be responsible for crafting a seamless and positive online experience for every visitor.Key responsibilities include optimizing the customer journey, executing initiatives...
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Customer Acquisition Manager
20 hours ago
Stockholm, Stockholm, Sweden SCHMACK | Growth Agency ? Full timeRole OverviewThe SCHMACK | Growth Agency is seeking an experienced Paid Media Optimizer to join our team. In this role, you will be responsible for developing and executing paid advertising strategies to drive customer acquisition, conversions, and overall business growth.Responsibilities:Develop and execute paid advertising strategies on multiple platforms...
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Customer Journey Analyst
6 days ago
Stockholm, Stockholm, Sweden Viaplay Group Full timeJob Summary">This is an exciting opportunity to join our dynamic team as a User Researcher. As a key member of our product development process, you will be responsible for driving user-centred design research initiatives.">Responsibilities">Conduct user research initiatives to inform strategic product decisions.Collaborate with cross-functional teams to...
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Customer Success Manager Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeRole OverviewPocketlaw is seeking a seasoned professional to lead our commercial team in driving customer success. As a key member of the team, you will be responsible for building strong relationships with customers, understanding their needs, and helping them achieve success with our platform.This role is perfect for someone with at least 1 year of...
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Customer Success Leader
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSenior Customer Success ManagerThe role of Senior Customer Success Manager is vital to our customer-facing team.As the primary contact, you will manage the entire customer lifecycle, focusing on business outcomes and growth opportunities in high-value named accounts post-sale.Key Responsibilities:Drive customer adoption of Workiva solutions.Ensure ROI to...
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Digitalization Journey Expert
3 days ago
Stockholm, Stockholm, Sweden Soros Consulting AB Full timeJob Description">Soros Consulting AB seeks an experienced Digitalization Journey Expert to drive our digital transformation efforts. This role offers an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to develop and implement innovative digital solutions.About the Role">The successful candidate will have...
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Customer Success Representative Stockholm
4 hours ago
Stockholm, Stockholm, Sweden Hailey HR Full timeCompany OverviewHailey HR is a SaaS HR-tech startup founded in the spring of 2020. Our mission is to digitalize, simplify, and modernize the HR industry with our innovative HR system.Job DescriptionThe Account Executive role at Hailey HR involves B2B sales, where you will be responsible for the entire sales journey from prospecting to closing deals. This...
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Marketing Journey Architect
3 days ago
Stockholm, Stockholm, Sweden Globalconnect Full timeBecome a Marketing Automation ExpertDo you thrive at the intersection of technology and marketing? At GlobalConnect, we're on a mission to create seamless digital experiences for our customers. As a Marketing Automation Specialist, you'll design and implement high-quality lead nurturing flows, turning prospects into sales-ready leads.You'll work closely with...
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Customer Growth Expert
1 day ago
Stockholm, Stockholm, Sweden Learnster Full timeAs a Customer Success Manager at Learnster, you will have the opportunity to work with passionate and ambitious colleagues who are dedicated to shaping our company's future.What We OfferJoin us on our journey to revolutionize workplace individual learning and contribute to Learnster's continuous growth and innovation.With Learnster, you will have the chance...
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Head of Customer Success
1 week ago
Stockholm, Stockholm, Sweden EveryMatrix Ltd Full timeAbout YouWe're looking for a highly skilled and experienced professional to lead our Managed Services team. As Head of Managed Services, you should have:A minimum of 5 years' experience in a similar role within the B2C iGaming industry;Solid technical background with understanding and/or hands-on experience in software development and web...
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Customer Experience Expert Netherlands
3 days ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe are dedicated to empowering small businesses and entrepreneurs with innovative financial solutions.About the jobAs a Dutch-speaking Customer Success Representative, you will be responsible for delivering exceptional customer experiences through expert support and guidance. Your role will involve working closely with internal teams to drive improvements...
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Cloud Journey Architect
1 day ago
Stockholm, Stockholm, Sweden Elisa Polystar Full timeKey ResponsibilitiesAs a Product Manager at Elisa Polystar, your key responsibilities will include:Acting as the subject matter expert for Performance Management and understanding data sources, pipelines, KPIs, reference data, and Communication Service Providers' use cases.Identifying, defining, and productizing value-adding automated analytics and...
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Customer Relationship Manager
1 week ago
Stockholm, Stockholm, Sweden TietoEVRY Full timeJob DescriptionAs a Service Delivery Manager, you will be responsible for securing relationships, customer satisfaction, and growth on existing customer bases. You will serve as the main contact and overall responsible for Customer relationship on existing customers. Additionally, you will be responsible for agreements, including renewal, commercials,...
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Customer Engagement Representative
6 days ago
Stockholm, Stockholm, Sweden Jerg Full timeJerg is seeking a skilled Client Advisor to join our team at Stockholm Quality Outlet, Barkarby. The ideal candidate will have a passion for delivering exceptional customer service, a knowledge and passion for Jerg products and brand, and a humble approach with a willingness to learn and develop.Key ResponsibilitiesThe Client Advisor will be responsible for...