Customer Journey Optimizer

2 days ago


Stockholm, Stockholm, Sweden If Skadeförsäkring Full time

As a Customer Journey Optimizer at If Skadeforsikring, you will have the opportunity to work with cutting-edge technology and data platforms to drive business growth and improve customer experiences. You will work closely with cross-functional teams to identify opportunities and challenges, and develop solutions to improve customer journeys.

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Key Responsibilities

  • Develop analytical data assets and products to support CRM activities.
  • Provide strategic insights to improve our customer journey.
  • Support users in understanding data and analytics, including evaluation of business results and communication with stakeholders.
  • Identify and specify needs for new data and participate in implementing new data pipelines.

Our Benefits

  • An inclusive work environment where everyone is welcome.
  • Career and development opportunities in the biggest insurance company in the Nordics.
  • Social activities and a highly skilled professional environment.
  • Possibility of hybrid workplace.
  • Health promoting workplace with wellness allowance and various sports activities.
  • Great insurance benefits.


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