Frontline Customer Support Specialist

5 hours ago


Stockholm, Stockholm, Sweden SAVR Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a part-time Customer Experience Specialist. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various touchpoints.

Responsibilities

Your key responsibilities will include:

  • Providing timely and effective assistance to customers through various support channels.
  • Developing and maintaining in-depth knowledge of our products and services to ensure seamless customer support.
  • Collaborating with internal stakeholders to drive process improvements and enhance the overall customer experience.
Requirements

To succeed in this role, you must possess:

  • Excellent communication and interpersonal skills.
  • A strong passion for delivering exceptional customer experiences.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Fluency in both Swedish and English.


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