Customer Excellence Lead

3 weeks ago

Helsingborg, Skåne, Sweden Boston Scientific Full time

Boston Scientific is a global leader in medical science, transforming lives through innovative medical solutions that improve patient outcomes and create value for customers and employees.

We're at the forefront of the medical device industry, leading and evolving it to address unmet and emerging needs in healthcare. Our culture powers our performance, and we turn our shared vision into value with the contribution of our colleagues around the world.

Customer Excellence Supervisor - Nordics



As a Customer Excellence Supervisor at Boston Scientific, you'll have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers, and employees. You'll be part of an agile and high-performing team committed to advancing science for life.

Purpose Statement

The core objective of this role is to support the Customer Services Manager in maintaining the goals and objectives of the department.

Key Responsibilities

  • Industry Knowledge: Deliver continuous tools and education to team members to ensure up-to-date industry and product knowledge, and have a broad understanding of industry trends and their impact on local and regional sales activities.
  • Business Management: Support supply chain management activities, monitor team performance, initiate corrective actions, prepare reports, summaries, analysis, and documentation on team management, and monitor service indicators.
  • Sarbanes Oxley: Audit 404: Check quarterly processes in respect to procedures, implement corrective actions, archive necessary documents, and participate in driving quality awareness in every employee.
  • Customer Activities: Provide frontline support for customers for critical issues, consignment issues, and value-added services, analyze customer requirements, and support others to achieve anticipated results.

What We're Looking For

  • A passion for innovation and a desire to learn and develop.
  • A hunger to succeed and excel.
  • A growth mentality.
  • Patient empathy and focus.

What We Can Offer

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

Learn More About Our Benefits

→ EMEA https://secure.bscbenefitsconnect.com/europe/

- #LI-Hybrid

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions based on a person's age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Requisition ID: 591291

As a leader in medical science for more than 40 years, we're committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

So, choosing a career with Boston Scientific isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you.

  • Customer Excellence Leader

    2 days ago

    Helsingborg, Skåne, Sweden Boston Scientific Full time

    About the Role:We are seeking a highly motivated and experienced Customer Excellence Supervisor to join our team at Boston Scientific. As a key member of our customer services department, you will be responsible for delivering exceptional customer experiences and driving continuous improvement in our services.Main Responsibilities:Stay up-to-date with...

  • Domino's Pizza Assistant Manager

    2 months ago

    Helsingborg, Skåne, Sweden PPS Food AB, Domino's Pizza Full time

    Job SummaryThe Domino's Pizza Assistant Manager position is a key role in our team, responsible for leading and empowering a team to deliver exceptional customer experiences. As a passionate leader, you will focus on the importance of daily business operations to ensure high standards of customer service, quality, and food hygiene are achieved.Key...

  • Senior IT Technical Lead

    5 days ago

    Helsingborg, Skåne, Sweden Kenvue Full time

    About the RoleThe Kenvue site in Helsingborg, Sweden is seeking a Senior IT Technical Lead to join our team.As a Senior IT Technical Lead, you will be responsible for leading the transformation of our factory in Helsingborg to a highly automated, digitalized, technical global leading production plant.You will work closely with cross-functional teams to...

  • Lead Gameplay Animator

    4 weeks ago

    Helsingborg, Skåne, Sweden IOI Full time

    {"title": "Lead Gameplay Animator", "description": "Drive Animation ExcellenceIO Interactive is seeking a highly skilled Lead Gameplay Animator to join our team on Project 007, a brand-new James Bond video game. As a key member of our animation team, you will be responsible for driving animation quality and supporting our talented team of animators.Key...

  • Lead Gameplay Animator

    3 weeks ago

    Helsingborg, Skåne, Sweden IOI Full time

    {"title": "Lead Gameplay Animator", "description": "Drive Animation ExcellenceIO Interactive is seeking a seasoned Lead Gameplay Animator to spearhead animation quality and support our talented team on Project 007, a brand-new James Bond video game.This critical role involves partnering with the production team to mentor and drive the animation team,...

  • Lead Gameplay Animator

    3 weeks ago

    Helsingborg, Skåne, Sweden IOI Full time

    Drive Animation Excellence as a Lead Gameplay Animator at IOIIOI is seeking a seasoned Lead Gameplay Animator to spearhead animation quality and support our talented animation team on Project 007, a brand-new James Bond video game.This pivotal role demands a balance of hands-on expertise and leadership acumen to mentor and drive the animation team...

  • Onboard Site Supervisor: Leading the Way to Greener Mobility

    2 weeks ago

    Helsingborg, Skåne, Sweden Alstom Full time

    Be part of Alstom's mission to create greener and smarter mobility worldwide. As an Onboard Site Supervisor, you will lead the installation of the ETCS signalling system on over 230 trains in Sweden, working closely with passionate and dedicated teammates.Key responsibilities:Ensure strict adherence to EHS rules in workshops for Alstom and its...

  • Warehouse Systems Lead

    3 weeks ago

    Helsingborg, Skåne, Sweden HelloFresh Full time

    Job Title: Warehouse Systems LeadWe are seeking a highly skilled Warehouse Systems Lead to join our Operations team in the Nordics. As a key member of our team, you will be responsible for coordinating and managing our warehouse technology infrastructure, ensuring seamless operations and driving continuous improvement.Key Responsibilities:Act as Product...

  • Warehouse Systems Team Lead

    1 month ago

    Helsingborg, Skåne, Sweden HelloFresh Full time

    Job Title: Warehouse Systems Team LeadWe are seeking a highly skilled and experienced Warehouse Systems Team Lead to join our Operations team in the Nordics. As a key member of our team, you will be responsible for coordinating and managing our warehouse technology infrastructure, ensuring that all systems and tools are functioning optimally.Key...

  • Stadium Outlet Team Leader

    3 weeks ago

    Helsingborg, Skåne, Sweden Stadium Full time

    Job Title: Team Leader for Stadium OutletWe are seeking a motivated and experienced Team Leader to join our team at Stadium Outlet in Helsingborg. As a Team Leader, you will be responsible for leading a team of sales and customer service representatives, ensuring excellent customer service, and driving sales growth.About the Role:Lead a team of sales and...

  • Pizza Team Leader

    2 months ago

    Helsingborg, Skåne, Sweden PPS Food AB, Domino's Pizza Full time

    Job Title: Domino's Pizza Shift LeaderThe Domino's Pizza Shift Leader position is a key role in our team, responsible for delivering exceptional customer experiences. As a passionate leader, you will empower and lead a team to achieve high standards of customer service, quality, and food hygiene.Key Responsibilities:Manage the daily business, including...

  • Key Account Manager

    2 months ago

    Helsingborg, Skåne, Sweden Roi Rekrytering AB Full time

    About the RoleWe are seeking a highly motivated and experienced Key Account Manager to join our team in the Nordic region. As a Key Account Manager, you will be responsible for developing and expanding a portfolio of pharma customers, building strong relationships between customers and Univar Solutions, and identifying needs to lead the sales cycle from...

  • Key Account Manager

    3 weeks ago

    Helsingborg, Skåne, Sweden Roi Rekrytering AB Full time

    Job Title: Key Account Manager - Pharma NordicWe are seeking a highly motivated and experienced Key Account Manager to join our team in the Nordic region. As a Key Account Manager, you will be responsible for developing and expanding our portfolio of pharma customers in the region.Key Responsibilities:Develop strong relationships with customers and...

  • IT Project Manager

    4 weeks ago

    Helsingborg, Skåne, Sweden Sofigate Full time

    About the RoleWe are seeking a highly skilled IT Project Manager to join our team at Sofigate. As a key member of our business technology team, you will be responsible for leading digital development and project management initiatives, driving business growth and innovation.Key ResponsibilitiesLead digital development and project management initiatives,...

  • Lead Digital Product Strategist

    2 months ago

    Helsingborg, Skåne, Sweden Ikea Full time

    Job ID: Who you are We are on a transformative journey to redefine IKEA. An IKEA that prioritizes affordability, accessibility, and sustainability, aligning with our vision of enhancing everyday life for a diverse audience. As part of this initiative, we are revamping our operations. The HR segment of this transformation is known as People Operations...

  • Key Account Manager

    1 month ago

    Helsingborg, Skåne, Sweden Roi Rekrytering AB Full time

    Job Title: Key Account Manager - Pharma NordicWe are seeking a highly motivated and experienced Key Account Manager to join our team in the Nordic region. As a Key Account Manager, you will be responsible for developing and expanding our portfolio of pharma customers in the Nordic region.Key Responsibilities:Develop strong relationships with customers and...

  • Key Account Manager

    3 weeks ago

    Helsingborg, Skåne, Sweden Telia Company Full time

    Job DescriptionAre you a driven individual looking to build strong customer relationships and make a meaningful impact in your role? Do you want to be part of a forward-thinking company that offers innovative solutions in Hybrid Cloud, networking, and IT security? If so, the role of Key Account Manager at Telia Cygate might be your next opportunity.Middle...

  • HR Manager

    1 month ago

    Helsingborg, Skåne, Sweden Boston Scientific Full time

    About Boston ScientificBoston Scientific is a leading medical device company that transforms lives through innovative solutions that improve patient health. With a commitment to advancing science for life, we strive to make a meaningful difference in the lives of our patients, customers, and employees.Job SummaryWe are seeking an HR Manager to join our team...

  • Domino's Pizza Assistant Manager Opportunity

    2 months ago

    Helsingborg, Skåne, Sweden PPS Food AB, Domino's Pizza Full time

    Domino's Pizza Assistant Manager Job DescriptionThe Domino's Pizza assistant manager position is a key role in our team, responsible for leading and empowering our staff to deliver exceptional customer experiences. As a passionate leader, you will focus on the importance of daily business operations to ensure high standards of customer service, quality, and...

  • Lead Product Owner for HR Solutions

    2 months ago

    Helsingborg, Skåne, Sweden Ikea Full time

    Job ID: Who you are We are on a mission to redefine our organization. An organization that is more affordable, accessible, and sustainable, aligned with our vision of enhancing everyday life for a diverse audience. As part of this initiative, we are transforming our operations. The HR aspect of this transformation is known as People Operations...