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Sales Administration Officer
1 month ago
We are seeking a highly skilled Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.
Key areas of responsibility include:
- Main point of contact for customers and market companies for parts orders and inquiries.
- Respond to incoming orders and queries via phone and email, utilizing a network of colleagues and external partners for support.
- Execute order administration tasks in SAP and other internal tools systems.
- Follow-up on orders, service level agreements, and other key measurements.
- Ensure timely and cost-effective transportation to customers.
As a Sales Administration Officer, you will work closely with our European market companies' internal departments to drive customer satisfaction and improve service quality. You will be responsible for driving and maintaining our Quality Management System (QMS) and participating in Daily Management activities to continuously improve operations.
Key skills and qualifications include:
- Excellent communication and networking skills.
- Ability to take initiatives and drive for changes.
- Team-player with excellent customer service skills.
- Fluent in English and one or more additional languages (German, French, Spanish, or Italian).
Work load: 100%
Equipment: Basic phone and laptop will be provided
Location: Lund
