German Speaking Sales Administration Specialist
4 weeks ago
Key Responsibilities:
We are seeking a highly skilled German-speaking Sales Administration Officer to support our European customer base. The successful candidate will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.
Main Responsibilities:
- Be the front-line operator in one or more languages, providing excellent customer service and support.
- Main point of contact for customers and market companies for parts orders and inquiries.
- Respond to incoming orders and queries via phone and email, utilizing a network of colleagues and external partners for support.
- Execute order administration tasks in SAP and other internal tools systems.
- Follow-up on orders, service level agreements, and other key measurements.
- Assure that transport to each customer is done in the right time and at the lowest cost.
- Work in close cooperation with the European market companies' internal departments.
Requirements:
- Fluent in German and excellent command of English, both written and verbal.
- Good communication and networking skills, with a customer-centric approach.
- Ability to take initiative and drive for changes, with a focus on quality and customer satisfaction.
- Team player with excellent communication and problem-solving skills.
Language Requirements:
German - Native
English - Advanced
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