Sales Administration Officer

4 weeks ago


Helsingborg, Skåne, Sweden Infotree Global Solutions Full time
Job Title: Sales Administration Officer

We are seeking a highly skilled Sales Administration Officer to join our team at Infotree Global Solutions. As a key member of our organization, you will play a crucial role in driving customer satisfaction and increasing service performance quality.

Key Responsibilities:
  • Provide exceptional customer service and support to our European customer base, utilizing fluent German, French, Spanish, or Italian, and an additional language such as Arabic, Swedish, etc.
  • Handle all administrative tasks related to spare part orders, from initial contact to coordination and follow-up of transportation to the customer's destination.
  • Work closely with the European market companies' internal departments to ensure seamless communication and collaboration.
  • Execute order administration tasks in SAP and other internal tools systems, ensuring accuracy and efficiency.
  • Monitor and follow up on orders, service level agreements, and other key measurements to ensure timely and cost-effective transportation.
Requirements:
  • Excellent communication and networking skills, with the ability to communicate proactively, fast, and accurately.
  • Strong customer service skills, with a focus on driving customer satisfaction and increasing service performance quality.
  • Ability to work independently and collaboratively as part of a team to achieve set goals.
  • Fluency in English, both written and verbal, with an excellent command of the language.
  • Fluency in French or another mentioned language, with the ability to service and support the customer base in a professional manner.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and results-driven individual with excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.



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